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It wont read the cd's anymore - Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

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Go to download.com/cnet and download advanced systemcare free then run it this should solve your problem

Posted on Sep 28, 2009

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If you are running Windows 7 you can use C Cleaner or Windows 7 Manager to clean up your registry if you don't have them you can download Regcure or Registry First Aid to clean up the reg error then you can restart your computer and see if windows can reinstall your hardware.

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I have HP Pavilion 9500,Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)


Code 19 Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19) Recommended resolutions

A registry problem was detected.

This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Here are some things that you can try to resolve this problem.

Uninstall and reinstall the driver

Uninstall the driver from Device Manager and scan for new hardware to install the driver again.

You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. However, sometimes, it will open the New Hardware Wizard which may ask for the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.
  1. On the device Properties dialog box, click the Driver tab, and then click Uninstall. Follow the instructions.
  2. Restart your computer.
  3. Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions.
Revert to the most recent successful registry configuration

This content is designed for an advanced computer user.

The Last Known Good Configuration feature is a recovery option that you can use to start your computer by using the most recent settings that worked. The Last Known Good Configuration feature restores all the registry information and driver settings that were in effect the last time that the computer started successfully.

For more information about the Last Known Good Configuration feature, click the following article number to view the article in the Microsoft Knowledge Base: 307852 (http://support.microsoft.com/kb/307852/ ) How to start your computer by using the Last Known Good Configuration feature in Windows XP Edit the registry

This content is designed for an advanced computer user.

As a last resort, you can edit the registry directly. For more information, see the Registry Reference in the Microsoft Windows 2000 Server Resource Kit at the following Microsoft Web site: http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true (http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true) The registry information applies to Windows XP

hope this helps
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thanks
Robb

Apr 21, 2010 | Computers & Internet

1 Answer

My cd/dvd drive has stopped working it says- Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)- what can i do to fix it...


Click Start
Click Control Panel
Click System
Click Hardware
Click Device Manager
Expand the CD/DVD branch of the tree.
Right-mouse click on the CD-ROM, and choose "uninstall" or "remove".
Restart your computer, and Windows should "find new hardware", and should load the correct device-drivers for your CD-ROM.

Dec 10, 2009 | HP Computers & Internet

1 Answer

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)


Code 19 Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19) Recommended resolutions

A registry problem was detected.

This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Here are some things that you can try to resolve this problem.

Uninstall and reinstall the driver

Uninstall the driver from Device Manager and scan for new hardware to install the driver again.

You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. However, sometimes, it will open the New Hardware Wizard which may ask for the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.
  1. On the device Properties dialog box, click the Driver tab, and then click Uninstall. Follow the instructions.
  2. Restart your computer.
  3. Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions.
Revert to the most recent successful registry configuration

This content is designed for an advanced computer user.

The Last Known Good Configuration feature is a recovery option that you can use to start your computer by using the most recent settings that worked. The Last Known Good Configuration feature restores all the registry information and driver settings that were in effect the last time that the computer started successfully.

For more information about the Last Known Good Configuration feature, click the following article number to view the article in the Microsoft Knowledge Base: 307852 (http://support.microsoft.com/kb/307852/ ) How to start your computer by using the Last Known Good Configuration feature in Windows XP Edit the registry

This content is designed for an advanced computer user.

As a last resort, you can edit the registry directly. For more information, see the Registry Reference in the Microsoft Windows 2000 Server Resource Kit at the following Microsoft Web site: http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true (http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true) The registry information applies to Windows XP.

Good Luck .. !!

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