Question about Brother MFC 6490CW InkJet Printer

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Printer won't do anything shows unable to clean 72! Have unplugged it and plugged back in - nothing!

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I have posted a similar answer ==> here... SET means OK is some models. give THIS a try

Posted on Sep 28, 2009

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It's may have from a lot of things.May the print head is defective or a waste ink tank is full.Unplug the printer then hold the "menu" button and plug in.It's should to show error code.

Posted on Sep 28, 2009

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Make sure your usb ports are well working..

Posted on Sep 28, 2009

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Unable to print from computer, nothing happens when i click print, yet printer will print from scanner. it is a h.p.psc1300 all in one.when i go into the printer on computer it says printer offline error...


I'm assuming it's USB and it got unplugged or turned off recently. Unplug the printer's USB cable for a bit (20 seconds), then plug it back in. Most likely the computer will recognize the new hardware and begin the software install that's needed. When you look at Printer on the computer again, you'll probably see a new one, but it'll show ONLINE. Make this one your default and delete the one that shows OFFLINE

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Screen says "unable to clean"


I've got the same one & the manual says to troubleshoot by unpluging it for several minutes. That will wipe the database memory and when you plug it back in(if you have fixed the problem) it will be ready to work. Here is the link to the manual so you can look up other issues if you need to http://ec1.images-amazon.com/media/i3d/01/A/man-migrate/MANUAL000057875.pdf

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I have a brother MFC-490CW printer it keeps coming up unable to clean 35 andd then a paper jam. I have un jammed the paper, unplugged the power and plugged it back 4 times. All of my ink besides the...


Hello there Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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Yes .. The cartridges can dry up and or nozzles/heads get plugged. I ma not completely familiar with this printer but if it has a cleaning utility use it.

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unplug the printer from the wall, then plug it back in, leave in connected to the computer though.
this may help. If not, cycle the power off then on, ....wait. if nothing happens, click on the printer settings and ensure that they are correct.

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