Question about GE GSS25JEMWW Side by Side

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Gss25wgsd bb model number

The freezer compartment continues to ice over. Water droplets are all over food and ice clumps together. Frozen water droplets are on walls and food. Once ice maker is off, freezer works fine. Adjusted temperature but that doesn't seem to make much difference. Warranty is over and service call is way too much. Help. Thank you.

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Re: Gss25wgsd bb model number

Mick...there may be any number of reasons for this. First, check for a bad door gasket. It must be clean and fit snugly around the unit. Use a piece of typing paper about 2 inches wide to pull through. It should pull with some resistance anywhere you try. If it is gappy, humidity can leak in.

Next, make sure the condenser coils are clean. Third, how cold is your freezer? Is should be about 5 degrees or so if it is kept closed for about 6 hours or more.

Is the ice maker clean and not overflowing? Many units can be removed and cleaned out.

You may have other issues...start with these.

Posted on Dec 18, 2007

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What causes ice build-up on the floor of the ice-maker/freezer compartment.

Hello, My name is Peter. I am a former Sears Home Services Tech.

You have a frozen/blocked drain at the back bottom of your freezer. This is a common problem that happens over time. I assume you have a side by side? I have found pieces of corn... The normal repair is to take the lower back freezer wall off, using hot water or a steamer defrost the drain hole, then install a hot wire from the defrost heater into the drain hole. That's if I were there.
Your cooling coil also has a heater. Every 8-10 hours your freezer will shut down for about 10 minutes to defrost. When it defrost the condensate (water) drips down to the drain. If the drain is frozen or plugged the water accumulates in the bottom of your freezer section. One water droplet will hang up in the drain and then another until the drain is frozen.
Here is what YOU DO. Using a hair dryer melt the ice on the bottom of your freezer. NO NOT USE A Hammer or anything like that. You will crack the liner and then have some serious problems.
Use a plastic spatula to help lift the sheets of ice out. Put the hair dryer toward the bottom back where the drain is located. Continue to melt this ice until you see the drain hole. Once found, pore warm water into the back tray. Try to collect this water and repeat the process until the water goes down the drain.

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1. Remove all of the food from inside the freezer and place it into the ice chest. Use more than one ice chest, if necessary. Cover the food with ice from a 10 lb. bag of ice. Alternatively, place all of the food from your freezer into the refrigerator compartment, packed tightly together.
2. Place one or two 10 lb. bags of ice into one or two large bowls inside the refrigerator compartment to keep the food chilled. Keep the door to the refrigerator tightly closed and avoid opening it during the freezer defrosting process.
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Hi and welcome to FixYa. I am Kelly.

We really need just a little more information please.

1. With or without Icemaker
2. Temperature in freshfood and freezer compartment normal?
i.e no frozen food in the fresh food compartment or ice cream getting soft. Slow making ice etc. (if installed)

Without a model number it is difficult to speak directly about your unit. That infromation would be important in order for us to better help you.

Speaking generally.... Top freezer models have the evaporator coils in the back of the freezer compartment.

If the evaporator drain gets clogged, each time the unit defrosts you would see water sheeting from the back of the freezer to the front.

Also if the door seal is torn or has come loose from the door then condensation will form in the area of the damaged door seal so the water source then would be near the damaged door seal.

If there is an icemaker installed it can be leaking or over filling.

If you respond please provide a model number.

Thanks for using FixYa.


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