Question about Samsung CLP 300 Laser Printer

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Print is missing off top of page

My printer has been working fine up until today, where it has now started missing off the top of my page and shifting everything up unnecessarily. Its sooooo frustrating! I've tried uninstalling it then re-installing it but to no avail. Anybody got any suggestions?
I'm using MAC OS X 10.4.10

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  • pistachoo Jan 02, 2008

    Hi, I have exactly the same problem. Furthermore, the very top band
    (ie: the url if I print a web page) seems to get shadowed on the back
    of the page, which seems to me that the printer is printing that top
    line on the rollers themselves, and then "inking" residue on the
    reverse side of the paper.

    This problem manifests no matter what I print: web pages, PDFs,
    documents from OOo... it is not a margin error, since I have not
    altered the margin settings in ALL of these applications.

    It looks like the printer is somehow misreading the paper edge and
    pulling it in 1/4 inch too far inside when it prints, resulting in the
    top bit cut off and everything else seemingly shifted upwards.

    Anyone able to help?

  • MattDR Jan 18, 2008

    I have exactly the same problem. Does it on 8/10 sheets printed.

  • lisastuf Feb 08, 2008

    I'm having the same or very similar problem. My Samsung CLP-300 worked fine until about a month ago. For some reason when I try to print labels it no longer lines up and anything else I try to print ends up getting cut-off at the top. I know it's not the margins either, as I have not touched them and this printer worked fine for labels before. Every now and then it will still print right, but most of them time it is off-kilter! Please someone help! I haven't had this printer more than 4 mos. and I can't believe it's already messing up!

  • Anonymous Jul 01, 2008

    Its not an application problem as far as I can see as it does it with the printer configuration test print. i.e. The Samsung logo is only half printed on the page. The remainder is on the roller which then smudges on the back of the printed sheet. I have emailed Samsung but not heard back yet

  • bullnfrog Mar 21, 2009

    I lose the top 1/2" on everything I print, most often margins. I'm wondering if I misaligned the feed rollers while dealing with a paper jam?

  • Anonymous Apr 15, 2009

    I have the same problem with the margin at the top being too small. Can you actually change the printer settings so it prints correctly?



2 Answers

Following post of 1st July
Engineer visit under warranty
Replaced pick-up 'roller'
Samsung have modified the design of the pick-up roller
Installed new design - All fixed

Posted on Jul 09, 2008

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What application are you using (w/ the document)? Margins sound like the problem. If you have changed any bottom or top margin, or added a footer or header, it may have altered the overall option on top of page.

Posted on Dec 29, 2007


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