Question about HP Officejet 6500 Wireless All-in-One InkJet Printer
HP 6500 just a few months old
1. grating noises of clunking parts with auto 2-sided copying in booklet form
2.Ink system failure - makes machine unuseable
Problem persists after turn on/off, after ink supply check, after cleaning as instructed
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Posted on Jan 02, 2017
This is a serious hardware issue in the unit and in most cases , the unit needs to be replaced, so there is a less chance of the issue getting resolved.
All the best
Posted on Oct 09, 2008
SOURCE: Ink system failure
Posted on Dec 11, 2008
To resolve the issue, use the following steps.
Step one: Remove the cartridges
Make sure that the product is turned on and then disconnect the USB cable from the back of the product.
Open the product cover and remove the cartridges.
Close the cover and wait for a message to insert the cartridges to appear on the control panel display.
Disconnect the power cord from the back of the product.
Disconnect the power cord from the wall outlet and wait for one minute.
Step two: Reinstall the cartridges
Reconnect the power cord to the wall, reconnect the other end of the power cord to the product, and then turn on the product if it is not already on.
Open the product cover and reinstall the cartridges.
Close the cover and print a calibration page, if prompted.
Print a self test report to make sure that the product can print.
Reconnect the USB cable between the product and the computer.
Try to print a document from an application on the computer.
If the issue has not been resolved, contact HP to review these troubleshooting steps and evaluate if the product needs to be serviced.
Posted on Apr 11, 2009
I had the same problem and this is how I fixed it... It is hard to get the cover off (and it's not the top cover, but the one on the right side as facing), but once you do follow the directions below.
- Turn off power and unplug from power source.
- Open right side of printer (looking at the front).
- Disconnect by pulling gently, both white flat ribbon cables off the main circuit board.
- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
- Unplug power source.
- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
- Plug in power source and turn printer on (Printer preparing occurred).
Posted on Jul 11, 2009
Thanks for using FixYa. To resolvethe issue of display of error Oxc19a0036 you’ll need to reset the printer andto reset it please follow the step-by-step procedure on the link---
Howto Reset Photo Smart Printers
Please do rate the solution andrevert for further assistance.
Posted on Jan 26, 2010
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