Question about Tomtom ONE GPS Receiver

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After having my tom tom for 10 months I finally downloaded the Tom Tom Home and updated my Tom Tom. However, after doing so, I disconnected my Tom Tom and it no longer works. I only have the Tom Tom front page, it will not aciviate any other page or respond to touch and I have to reset or let the battery run down to turn the tom tom off. Help!

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  • 178 Answers

Probaly you're still within the gaurantee periode, go back to the store and don't tell them that it is you're own fault that you've bricked your tom tom, they only need to know that it stopped to work without anny reason, that this happend with normal use, they should replace it for you or send it back to tom tom to fix it for free.

Next thime don't unplug you're tom tom when it is updating, be patient,
the software tells you when it is finished updating.

Succes.

Posted on Jul 21, 2010

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Posted on Jan 02, 2017

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My tom tom only shows the arrow and says trying to find GSP signal.


you need to connect it to the computer and download a free update to fix at tom tom home,i do mine every month or so,that should fix the problem.

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My tomtom one-3rd gen, can't seem to locate a satellite. I reset it and made sure it was fully charged. Still nothing happens. Help!


connect your tom tom to computer and go to tom tom home there you can download free updates to fix the problem,i do this to mine about every month,hope this helps.

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your tom tom needs to be updated,go to tom tom home on the computer and connect your tom tom to the computer and you can download updates there, you can get free updates, hope this helps.

Sep 29, 2009 | Tomtom ONE GPS Receiver

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I have the Tom Tom ONE (Build 2000) Tom Tom Palermo (if this Info Screen info is helpful). This Tom Tom HAS NO RESET PIN HOLE (Thanks a lot Tom Tom). I instaled included Tom Tom Home software, went to...


My thanks to the gentleman who posted the link to Tom Tom's solutions link. Although I had been there previously months ago when I first encountered this problem, there had been at that time, no instructions from them on how to properly reset the One that does not have a reset pin hole. That was in March. There are now such instructions.
The key to resetting such a Tom Tom GPS device lies in plugging your One into your computer, which automatically launches Tom Tom Home software (please remember, you have to have Home software installed on your computer already). After doing this:
1. When Home launches, go to Manage My Device Folder (p.2) and click it to open it.
2. You will see a folder-style window which lists all of the items that are your device. Select the folder tab: 'Items on device.' Then Deselect Applications. Click OK when promted. The Applications software will be deleted from your Tom Tom One.
3. IMPORTANT! Then clcik the other folder tab 'Items on computer.' Do the same here by deselcting to uninstal software on your computer as well. Click OK when promted.
4. If you do not get an automatic dialog box indicating that you need new application software installed, return to p.1 and select the folder 'Update My Device.' Follow the instructions as prompted and Tom Tom will both download new computer Home software as well as new software to the One device.
That should do it.
I will tell you that it took me three passes at this process. So it's not a breeze. But in the end it finally worked. And my One, which had been down since March is once again finally up and running with new software and as well as I remember it working.
Hope this helps others.
Tom

Sep 20, 2009 | Tomtom ONE GPS Receiver

1 Answer

Tried to update my Tom Tom One by connecting to my


Remove the SD card

The card needs to be formatted properly first that's all,

formatting is better done in a card reader.

Right click on it and select format select FAT32 as the files system

Update your device without the SD card.

Make sure your GPS runs OK without the SD card

Now re-connect the tomtom but don't let tomtom home run. exit TTH if need be.

You now ned to select your tom tom which will also show as a drive.

In windows explorer select tools then folder options.

Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.

then just copy ALL the files from the tom tom to your sd card

DO NOT USE CUT AND PASTE !

Once all the files are on switch off the tom tom and insert the sd card and re-boot
It should now work again

Sep 14, 2009 | Tomtom ONE GPS Receiver

1 Answer

Is it possible to update a gps tom tomgo 300 memory card


Have you gone to the tom-tom web site and downloaded the Tom Tom home? If not I would recommend that first. There are many upgrades and additions there. But I do not believe you can update the 300 without being connected to your computer via usb cable and being on the tom tom site with tom tom home downloaded.
Hope this helps

Mar 15, 2009 | Tomtom GO 300 GPS Receiver

1 Answer

Can't download tomtomhome can't find downloads..no cd came with


To get Tom Tom Home version 2.5 (free download) go to this web page and select your type of PC. Left side for Windows and right side for Apple Mac.

http://www.tomtom.com/services/service.php?id=16&tab=87

Peter

Jan 24, 2009 | Tomtom ONE GPS Receiver

2 Answers

Tomtom not finding gps satellites


i had exactly the same problem, i dont really know how i solved it but first i thought it could be a memory problem slowing the gps signel so i reset the tom tom to factory settings then downloaded the updates from the tom tom home program of corce i lost all my destinations but i didnt want to do a back up just incase one of the updates had a virus or something so if u want to keep them i sugest u write them down first.and then i got a safty pin and pressed the reset button underneath where the memory card goes twice the second time i held it down for about 10 seconds then i looked for updates again from tom tom home. after that in tom tom home there is an option where u can operate your tom tom on your pc so i tryed that and i put in a destination on the pc and clicked on demo tour so i watched the route first it was a bit slow but started to speed up a little. after it had finished i un plugged the sat nav and went for a walk with it around the house soon as i went out side and set a destination it found 6 gps signels,make sure yhe battery is charged to at least half. well i hope anyone who follows my steps gets the same results, thought i lost 200 quid cos i have had it over two years and its only guarenteed for 12 months. well good luck.

Jan 07, 2009 | Tomtom One XL GPS Receiver

1 Answer

I can't install the access to tom tom home through my laptop.


the tom tom site allows update for the newest pieces , if u have a piece one year old you cannot update , (legally) , you can search over the internet the version of ure gps , and than download the last version that you gps supports , put it on the card and thats an update :D

Nov 28, 2008 | Tomtom ONE GPS Receiver

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