Question about Dell Inspiron 530 Desktop Computer (ddcwda1_7) IntelPentium dual-core processor E2140 (1MB L2,1.60GH

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Dell Wireless Keyboard

Wireless keyboard does not work, Purple bluetooth on the keyboard is always purple

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Turn your computer off
Put the Keyboard and switch the computer on

Posted on Oct 24, 2009

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I have a dell xps that came with a wireless/bluetooth keyboard with mouse pad and i have another dell xps 420 that i'd like to use the wireless keyboard on...they are both dell xps's and both


Wireless/Bluetooth keyboards and mice can only be used with one device at a time it is like a bluetooth headset once it is paired with a phone it will 99.99% of the time only work with that phone and that phone only, Wireless keyboards and mice are setup on the same principal once they are paired up with 1 PC to use on another PC you have to remove the pairing. The worst case scenario is that the second PC's Wireless/Bluetooth has failed. I hope this helps.

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My dell latitude c400 will not hook to a wireless connection it says make sure you wireless switch is on, says no wireless connections in range and im sitting right to my router, what am i doing wrong?


Look for a little wireless icon in purple on the keyboard in the F keys up top. Example F9.

You hold down the Fn on the bottom of your keyboard and at the same time press the (example F9) to enable wireless.

It varies by model and I don't know which F key it is on the c400. You should be able to tell.

Jan 21, 2011 | Dell Latitude C400 Notebook

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Hi, i have just purchased a labtec wireless keyboard and mouse and am experiencing some problems. the keyboard only becomes active when windows is launched, so i can't make any changes to the bios. can you...


Hello, two possible solutions spring to mind.
1) Get yourself a standard wired keyboard to plug directly into the ps2 purple socket (next to the green one, which is the mouse connector) just keep it for those 'special needs moments'.
2) If you are plugging your wireless keyboard receiver directly into a usb socket, then you should have an adaptor supplied with your keyboard receiver that enables you to plug the usb end of the keyboard cable into the ps2 keyboard socket of the computer (the purple one) . That way your wireless keyboard will be able to work at bios level.
Hope you find these suggestions useful!
nicam49

Dec 30, 2010 | Labtec Wireless Desktop (967263-0403)...

1 Answer

My ge wireless mouse works but when I try to connect the keyboard it will not work I plug the puprle connection into the port on the pc and the light goes from green to red on the remote sensor and the...


Your wireless receiver has two connection, right? A purple for the keyboard and a USB connecter. Don't plug in the purple keyboard jack. Only plug in the USB. You might have to restart your computer a couple of times to get this to work right.

Nov 15, 2009 | GE 98056 Keyboard

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I key board is not working and its new


You either have keyboard disable in bios. You should check bios when you boot the computer to see if the keyboard is disable.

Aug 23, 2009 | Dell OptiPlex 360 Desktop Computer

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Dell Bluetooth Wireless Keyboard doesn't work Mouse works fine. I have 2 Dell Inspiron 530's both worked fine for a few months then both got solid Purple status indicator light on keyboard. Instructions...


check the device for a " reset " button, they are usually located on the bottom of the device, if this does not work, you may need to contact dell directly and discuss the problem further.

Jun 21, 2009 | Dell Inspiron 530 Desktop Computer...

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