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Not receiving fax line showing busy - Brother Office Equipment & Supplies

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Posted on Jan 02, 2017

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SOURCE: Brother 4100 - can't send fax's - get busy notice

unplug machine, press and hold the "stop/clear" key and while holding key down, plug machine back in and continue to hold the button for 5 seconds. that should take care of problem.

hth,
razors

Posted on Jul 10, 2009

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1 Answer

Cant receive faxes. constant busy signal when dialing in.


Hi Janet
Try using a standard phone to call your Fax Line
Connect a phone to this Line to test for voice
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Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

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1 Answer

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1 Answer

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Have you called your own fax line and just listened to the fax hand shake? might sound simple but I have called fax lines before and it just rang, or it was busy or static, if your not getting a clear fax hand shake, then it is the phone line, if there is no answer you may have turned your fax to manual receive mode, If you don't know how it should sound call a friends business fax line and listen to it. I have actually gone out to businesses that reported send or receive problems just to call the line and listen to a disconnect message, that would make it difficult to fax.

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