Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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I installed WD passport ext. HD it works fine but now I cannot access my cd rom drive it says cannot access and to contact the administrator.I have 2 other cd drives and they both say the same thing. I did not have this problem before installing the passport 250 gig hard drive with usb 2.0 connections

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I too have the same problem, did you get any soultion

Posted on Oct 16, 2009

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Posted on Jan 02, 2017

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Hi. My computer says I ejected my WD My Passport external drive but it was not properly ejected. How can I fix this. I need all my thesis files but computer can read the external drive! Help please!


Try to test your WD Ext HDD to a different computer and check if you will get the same problem.

If the same problem persist try to use a different cable for your WD Ext HDD.

If still fails kindly ask the store where you bought the WD Ext HDD on how to retrieve your files and have WD EXT HDD replaced?

If your WD Ext HDD works to a different computer then update the BIOS and Chipset of the computer where your WD Ext HDD connected previously.

Hope this helps.

May 29, 2011 | Computers & Internet

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Im a bit frustrated about my WD my passport essential 3.0 ext. HD. a month or so, it was just working fine with my windows 7. then one time when i needed some files from it, when i plugged...it says...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

Mar 09, 2011 | Western Digital My Book Essential Edition...

1 Answer

I just had it from the shop and when I try to install the WD SmartWare Software, a pop up window apears saying "Windows can not find C:\ Program Files (x86)\ Western Digital\ WD SmartWare\ Front Parlor\ WD...


restart the PC, do not plug the device. now insert the software disk in CD rom. Plug in the device. lower right tray, toy will see found new hardware. now doubble click on it and then start installing diver from the CD rom by clicking and pointing next inside the intall hardware pop up menu. after installation, it will ask for restart. do it and then it should work.
cheers!

Sep 08, 2010 | Western Digital My Passport Essential SE...

1 Answer

My WD portable 250 gb hard drive


Had similar issue with my WD passport , it turned out that it didn’t like my USB 2 ext lead, as i am unable to access my PC’S USB socket i was a bit stuck ...... i have now found that a low cost “POWERED” USB hub solved the issue .....good luck

Apr 22, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

WD Passport Elite 320 - won't install autobackup launcher


I just spoke to WD support...here is how to solve your problem:( I had the same problem and it works great now)
1. Connect your WD ext. drive.
2. Click open Computer.
3. Double click open the WD blue icon.
4. Double click open WD_Windows Tools.
5. Double click open WD drive manager.
6. Double click open the Setup icon for Vista 64 (the other icon
is for x86 windows)
run the setup and it will take care of your problem. enjoy!

Dec 01, 2008 | Western Digital Passport WDXML800UE...

1 Answer

My wd 12o gb ext hard drive not recoginized by my computer


This problem often happens because of the cable, try to move the cable near the connector of your drive. by this time access the devive manager, and check if there is changes in the list while you change cable's position, if so, your cable is defect.

Nov 23, 2008 | Western Digital Passport WDXML800UE...

2 Answers

WD Passport Essential 160gb with PowerBook G4


The problem is that your powerbook G4 does not provide enough power to your 160gb passport HD. This does not happens to the new Macs with intel inside.
There are several ways to fix it:
1) Go to West Digital Website and buy a "Power Buster Cable USB" (that connect your 2 USB ports to your passport HD in order to provide more power). I think that it costs 10$. This is the link: http://www.wdc.com/en/products/accessories.asp?ProdID=170
2) The other solution is easier. If you have an external USB hard drive with two USB ports, or a DVD/CD burner with two usb ports, you can pug your passport in one of the ports while the other HD or DVD/CD burner is connected to you PowerBook. You will be able to see and use your q60gb Passport HD.

Oct 21, 2008 | Western Digital Passport WDXML800UE...

2 Answers

Hooking up the WD Passport to a USB enabled CD/DVD player possible?


hmmm...it may just be a capacity and interface issue, with the flash drive being more 'accessible' through the USB interface than the wd passport.

Big issue..is the WD on USB 2.0, and the CD/DVD on USB 1.0?

Mar 10, 2008 | Western Digital Passport WDXML800UE...

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