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AcuLaser C4200 PRINTER PRINT IN THE BLACK KEYS 'GRAY ALSO After replacing black toner

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  • gioffice_dig Sep 28, 2009

    black and white prints are gray and not black

  • gioffice_dig Sep 28, 2009

    HE DID NOT UNDERSTAND THE PROBLEM

  • gioffice_dig Sep 28, 2009

    EVEN THE PRESS PACKAGE OF STATE IS GRAY

  • gioffice_dig Sep 28, 2009

    the page of status is gray

  • gioffice_dig Sep 28, 2009

    the defect is not the color

  • gioffice_dig Oct 01, 2009

    You mean it's' SET TONER SAVING

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3 Answers

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Check the settings in the word processor. It may be draft printing. If so, change to normal. You will get a jet black print.

Posted on Sep 28, 2009

  • Vinay Tevatia
    Vinay Tevatia Oct 01, 2009

    Yes it could be Toner Saving or Draft Printing. They are basically to get a print and still not spend too much on the toner/ink.

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Hi,

There are 2 simple tricks for every problem :

1. Unplug the printer for few minutes. Take out the cord and again put the cord back after few minutes. Run the printer to see if it would fix the error.

2. Reinstall all the drivers. You should have the updated drivers.

Let me know once done, if the problem still persists.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Sep 28, 2009

  • taran_2005
    taran_2005 Sep 28, 2009

    Thanks for your response!!

    If you see everything in gray, this seems like you have a problem in the Tube,
    CCD problem or maybe in circuit board. It is related to the hardware
    that illuminates the paper and the hardware that absorbs the reflected
    light to take a image of the paper and store it.

    [ Light Tube = one which emits light on the paper. There will be 2
    seperate ones for the feeder mechanism and for the flat glass one.
    CCD = charge coupling device and its job is to convert the scanned image to digital form. ]


    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!



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The printer may still have some of the old ink did you run a alignment or head cleaning? You may need to print 10 pages clear to get out the old ink, according to tech support (UK) the unit need to be cleaned according to the manual, please see http://esupport.epson-europe.com/ViewArticle.aspx?lng=en-GB&kbid=313130&data=tgU002FqCAQg2JDw9hIxDOf85NozQDU002FVWrcX
…let me know how that work for you and please do not forget to rate my service so we can improve on it with your help. God bless

Posted on Sep 28, 2009

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