Question about Whirlpool 17.6 cu. ft. Top-Freezer Refrigerator w/ Factory-Installed Icemaker

1 Answer

Fan is working lights our on but not getting cold to in freezer.

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  • davisjay39 Sep 28, 2009

    THANKS FOR YOUR HELP

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  • Master
  • 10,515 Answers

Hi,

There might be many reasons, so it needs proper investigation. As lights are working, i believe Control Board is not an issue.

Now, We need to investigate by following the below guide :-

It's not cool If the refrigerator isn't cool, you need to answer some questions, then see if the compressor is running.

First, answer these questions:

  • Is the refrigerator completely dead? If so, see “It's stopped completely.”


  • Is the thermostat knob turned to the proper setting? If not, reset it.


Next, see if the compressor motor is running

The compressor is a football-sized case with no apparent moving parts. It's on the outside of the refrigerator at the back near the bottom. If it is humming or making a continuous noise and your refrigerator is still not cooling, there may be a more serious problem with one or more of several different components, we recommend contacting a qualified appliance repair technician for further help.

If the compressor is not running but you do have power to the refrigerator, there may be a problem with one or more of these:

  • The compressor


  • The Thermostat


  • The overload, relay, or capacitor


  • The defrost timer


  • The condenser fan motor


Cooling is poor For an overall understanding of how refrigerators should work, read about refrigerators in the How Things Work section of our website. A refrigerator or freezer that is cooling, but cooling poorly, may have a problem in one of several areas:If Cooling is POOR, follow the below one :-

Poor cooling is often the result of a heavy frost build-up on the evaporator coils or a condenser that is clogged with dust, lint, and dirt.

Evaporator coils Poor cooling is often the result of a heavy frost build-up on the evaporator coils. You can't see these coils without removing a panel on the inside of your freezer. A sure sign that there is a build-up is the presence of any frost or ice build-up on the inside walls, floor, or ceiling of the freezer. Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets.

The refrigerator is supposed to self-defrost approximately four times in every 24 hour period. If one of the components in the self-defrosting system fails, the refrigerator continues to try to cool. Eventually, though, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils. There may still be a small amount of cooling because the coils are icy, but with no air flow over the coils, cooling in the refrigerator compartment is quite limited.

Here's an inexpensive, though inconvenient, way to determine if the problem is with the self-defrosting system. Remove all of the perishable food from the refrigerator and freezer, turn the thermostat in the refrigerator to Off, and leave the doors open for 24 to 48 hours. (Be sure to have several towels ready in case the melting frost and ice causes the drip pan to overflow). This allows the refrigerator to defrost "manually." When the frost and ice build-up has completely melted away, turn the thermostat back to a normal setting. If the refrigerator then cools properly, it indicates a problem with one of three components in the self-defrosting system:

  • The defrost timer


  • The defrost thermostat (also called the bi-metal switch)


  • The defrost heater


If it still does not cool properly, there may be a problem with the refrigerant level or the compressor. You may need to consult with a qualified appliance repair technician to further diagnose the problem

Condenser Self-defrosting refrigerators all have a set of coils and a cooling fan, usually under the refrigerator, that need to be cleaned regularly. If these coils get coated with dust, dirt or lint, the refrigerator may not cool properly. The coils may appear to be a thin, black, wide radiator-like device behind the lower kick-panel. To clean them, disconnect the refrigerator from the power source, use a refrigerator condenser brush (see the Appliance Accessories section) and your vacuum cleaner to clean the coils of any lint, pet hair, etc. You may not be able to get to all of the condenser from the front, it may be necessary to clean the remainder of the condenser from the rear of the refrigerator.

Now,

There can be other reasons like Less Refrigerant. For that you need to contact a person who have a License for the same as it's dangerous and you need special instruments to measure the pressure in the refrigerator.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Sep 28, 2009

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SOURCE: Freezer just not getting cold enough

The defrost heater element is bad, Do you know enough engineering to tackle the job ? You will need some hand tools and a spare Saturday afternoon .. Alternaively you could call a technician...

Posted on Sep 17, 2007

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SOURCE: No coldness

There could one of 3 separate problems going on but without fully knowing what's going on, I can't exactly tell you what to look for.  You will probably need a qualified LG technician to see what's going on.

Posted on May 11, 2008

rpbuice
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SOURCE: Freezer gets cold, Refrigerator Hot

First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.

Now, why is that cold air not getting over to the Ref side?
1. The little door is not open.
check your control setting. You can't see the door but, you should be able to feel air coming through the channel on the Ref side.

2. The fan in the freezer is not working.
You can hear this fan running when you open the freezer.

3. The coils on the freezer side are clogged with ice which won't let the fan circulate the air over to the Ref side.
This is a failure of the defrost system which consist of the defrost timer, heater, and thermo disc.

Also, If you replaced the evaporator fan then you got a good look at the cooling coils. Look at these coils while it is running. There should be a light coat of frost on all the coils. If this frost line is only 3/4 or 1/2 or any amount less than full coverage of the coils then the system has a coolant leak.

Directly under these coils is the drain pan and drain hole in the middle. This area should be clear of any ice or debris.

Posted on Dec 25, 2008

  • 400 Answers

SOURCE: Refrigerator not getting cold

Sounds like your unit may be short of refrigerant. You say that there is a noise, I presume that this is the sound of the compressor running. You need to confirm that the compressor is actually running. To do this you must feel for vibration by touching the compressor (black dome at back of refrigerator) If it is running then more than likely it is short of refrigerant and would need to be recharged.

Posted on Mar 05, 2009

  • 113 Answers

SOURCE: Fridge/freezer not working

unplug it for 24 hours plug it and see if the compresor is running if its trying to click on and off your start relay may be bad

Posted on Apr 29, 2009

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Freezer working fine, fridge not at all


Brand name and model would help but here is a guess. Most frost free refrigerators have the main cooling unit in the freezer area side. To get the fresh food side cold, there is a small fan in the freezer side that blows cold air to the fresh food side through a duct work or trap door. If that fan stops or fails for and reason, the first place you will notice the temp rise is in the fresh food section. See if you can hear the freezer fan running. You may need to push in the door switch for the freezer light to hear the fan because they sometimes run the fan wiring through the door switch. It may stop when door is opened.

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Is the freezer freezing? Do you hear a fan motor running inside the freezer? If the freezer fan is working and the freezer is still getting cold, do you see allot of frost on the back wall of the freezer?

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if the freezer is getting cold the problem is due to the cold air from the freezer not getting into the refrigerator. There are several things that can cause this problem. The coils in the freezer icing up and not defrosting properly is one of the things that can cause the refrigerator not to get cold enough. Another problem is the fan that blows the cold air from the freezer compartment into the refrigerator, not working. When the compressor is running open the refrigerator's door and push the switch that makes the light go out. You should hear the fan blowing the cold air from the freezer into the refrigerator, when this switch is pushed in. If the fan is working then you will need to find what is blocking the air flow. Iced up coils are a common problem. The icing problem can be due to a defective defrost timer or something defective in the defrost circuit. Click here for more information. Check for these problems and let me know what you have found.
REFRIGERATOR TROUBLESHOOTING
#1 Refrigerator side getting warm Freezer still cold
Evaporator fan motor not running.
Defective defrost timer. See Defrost Diagnosis Procedure
Defrost heater defective. See Defrost Diagnosis Procedure
Defrost thermostat defective. See Defrost Diagnosis Procedure
Airflow blocked from freezer compartment.
Freezer control turned to "coldest" setting blocking air flow to refrigerator side. On most refrigerator/freezers, the freezer control closes a baffle when turned to coldest setting, and this blocks off the air flow to the fresh food compartment.
Fan blade broken.
Defective door switch on older models.
Light staying on with door closed.
2 Refrigerator & freezer compartments both are getting warm
Make sure refrigerator is plugged in and has power.
Condenser fan motor on bottom under refrigerator not running.
Condenser coil clogged.
Defective defrost timer. See Defrost Diagnosis Procedure
Defective defrost heater. See Defrost Diagnosis Procedure
Defective defrost thermostat. See Defrost Diagnosis Procedure
Evaporator fan motor not running.
Cold control defective.
Compressor overload defective.
Compressor relay defective.
Light staying on with door closed.
Compressor defective.
Low on refrigerant. #3 Freezer compartment getting hot.
Defrost timer stuck in defrost cycle.(replace)
Defrost thermostat stuck.(replace)
Ice maker stuck in harvest cycle
Light staying on with door closed. 4 Ice maker not making ice
Defective inlet water valve.
Freezer temperature not cold enough. (see problem # 2 & 3 above)
Defective thermostat in ice maker.
Defective drive motor.
Water inlet tube clogged with ice.
Defective module in newer style icemaker. 5 Refrigerator sweating around door edges
Door gaskets leaking air.
Defective case heaters.
Energy saver switch not set to reduce exterior moisture
also if require more help click the link http://www.applianceaid.com/refrigerator.html please do rate the solution .thanks in advance.thank you for using fixya.

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barneyluc

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