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Ok , sorry it took me until now to answer , this is a very simple procedure and I promise it will fix your Iriver! All you have to do is go to main menu , scroll down to settings . Then go to additional settings and at the very bottom select " Database Refresh " . This will fully reboot your irvier H10 , and will flush anything harming your mp3 device .
Hope this helped :)
Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.
I sometimes have to reset my iRiver in order for my Mac to see it. I have an h10 5gb, to do this, I have to remove the battery then reconnect the battery. Then I connect it the usual way to get into the UMS mode. But I think with yours it has it's own reset button. If it was working and now has stopped, I would think you just need to reset it and try again.
Reset by removing and reinserting batteries
iRiver H10 - Missing System Files
You must be connected to the internet for this to work:
1.Download the MTP Firm Updater Utility from iriver website - iriverinc.com/support (Audio Jukebox --> H10)
2. Unzip file, run .exe file, go thorugh wizard (if you are not in mass storage mode, it will give you instructions on the wizard on how to change this)
3. Select Recovery
4. Finish going through wizard
5. disconnect iRiver from computer, and wait for it to update - your player should be good.
If the problem happens again, then uninstall Windows Media Player 11 from your computer and rollback to Windows Media Player 10 (you will NOT lose any songs by doing so).
-Tha Mp3 Doctor
The USM trick allows you totreat your H10 as an external hard drive. Then it is easy to copy the musicback to your PC using explorer. The details for the USMtrick are taken from mistic river. http://www.misticriver.net/wiki/index.php/H10_Tips_and_Tricks/UMS_Trick H10 Tips and Tricks/UMSTrick From iriver Wiki, yoursource for everything iriver - a part of MisticRiver. Jump to:navigation, search Most people agree that theUMS trick is a great thing to know how to do. With it, you can transfer music,OR treat your H10 as a harddrive to put anything you want on. The UMS trickwill also allow you to use your H10 with virtually any OS.
5/6 GB MTP Models 1. Make sure your H10 is turned off anddisconnected from the computer. 2. Take out the battery, wait a second, andput the battery back in. 3. Turn on the hold switch (so that youdon't accidentally turn the H10 on all the way). 4. Plug the H10 into your computer. 5. Turn on the H10 while holding the"O" button. 6. You will see the message "UMSMode" if you have done everything correctly. You can now let go of the"O" button. 20 GB MTP Models 1. Make sure your H10 is turned off anddisconnected from the computer. 2. Poke the "reset" button with apaperclip. 3. Turn on the hold switch (so that youdon't accidentally turn the H10 on all the way). 4. Plug the H10 into your computer. 5.Turn on the H10 while holding the "O" button. 6. You will see the message "EmergencyConnection" if you have done everything correctly. You can now let go ofthe "O" button. UMS Models UMS models do not need thistrick because they are always in UMS mode!
okay heres the deal. ive had the same problem and i realized that u have to have windows media player running in order for windows to pick up the device. it will ask u to synce the device with ur comp and then ur good to go. kind of dumb that u have to have an app running in order to get it to work but thats microsoft for ya.
Okay, my IRiver broke with the same kind of problems but I've managed to fix it!
First off i connected the IRiver to the pc, and whilst it was connecting, pressed the 'select' button (the one on the front with the circle on it) to force it to connect.
Next i right clicked on it and selected format to wipe everything off it (just to make sure it was blank).
Next, go to www.iriver.com and on the left hand side click Support->Download and click on H10 in the product box. On that page should be a file to download called "[MTP]H10 5G/5G Pure/6G Firmware Upgrader/Recovery Tool(US & EU only)". The download icon is just underneath the title of it, so download, unpack using winrar ot winzip etc, then double click and follow the instructions.
It wiped the songs off, but i have an IRiver that works! Its an awful product in my opinion, but better to have it working than not. Can't guarentee that it'll work for everyone but it fixed mine first time.