Question about HP DeskJet 1220c InkJet Printer

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I closed the top with the cartridge door open, now the carriage won't move. My error, but is it repairable?

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Open the top remove cartridge ,fix it again properly and try

Posted on Sep 28, 2009

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3 Answers

Print head jam


Check the LCD on your printer control panel or the status monitor on your computer for an error message. If there is an error message, follow the instructions to clear it.

If there is no error message, or if the problem continues:

  1. Open the access door.
  2. Disconnect the power adapter from the back of the printer.
  3. CAUTION: Do not use force on the printhead carriage to move it. Gently move the printhead carriage from side to side to see that it moves freely and there are no obstructions.
  4. Remove any obstructions that may prevent the printhead carriage and ink cartridges from moving to the center position.
  5. Close the access door.
  6. Connect the power adapter to the printer.
  7. Remove the ink cartridges from the printhead.
  8. Verify that the labels on the ink cartridges are intact, and that the cartridges are not damaged.
  9. firmly until you hear it click into position.
    black%20ink%20cartridge_generic.jpg
  10. Insert the color ink cartridge into the printhead, then press down firmly until you hear it click into position.
    color%20ink%20cartridge_generic.jpg
  11. Close the printer access door.
  12. Press OK to clear the error.
  13. Make a print.

May 06, 2014 | Kodak Office Hero 6.1

Tip

Carriage Jam Error on HP Printer There is nothing much to do if you get a...


Carriage Jam Error on HP Printer

There is nothing much to do if you get a Carriage Jam error. We can give a try to solve it ( Usually carriage jam error results in Hardware failure )

Follow the instructions below to resolve Carriage Jam issue.
  1. Turn off the printer.
  2. Open the rear access door ( or duplexer )
  3. Check for any bits of paper stuck, if so, remove them.
  4. Open the front access door where you see the cartridges. Check for any paper pieces, if so, remove them.
  5. Move the carriage manually 5-6 times from left to right.The carriage should move freely. ( Do not apply force )
  6. If the Carriage does not move freely, try to remove the cartridges and close the rear and front access door.
  7. Power on the printer and it will prompt you for missing cartridges.
  8. Install the Cartridges.If it does not prompt you for cartridges missing, you will find Carriage Jam Error on the screen
  9. This indicates the printer is faulty and needs repair

In any condition if you are not able to fix the issue, Contact HP ( 1-800-474-6836 ) If the printer is In-Warranty please contact HP for replacement. HP may charge for repair for Out of Warranty printer

Regards,Ron


Please rate this solution if it resolved your problem

on May 20, 2011 | Office Equipment & Supplies

1 Answer

I am looking for a color access door for a print carriage on an hp psc2210 all in one printer. (C8654A)


  1. If you are putting in a new cartridge, make sure to remove the tape.
  2. Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
  3. Fit the cartridge into the proper carriage.
    • The carriage with the gray latch is for the black ink cartridge (HP 56), or the optional photo cartridge (HP 58).
    • The carriage with the blue latch is for the tri-color cartridge (HP 57).
    Slide the cartridge into the carriage at a slight angle, as shown in the illustration above. When the cartridge is fully inserted into the carriage, rock it upright.
  4. Hold the hinged flap of the latch out while lowering the latch.
  5. When the latch is fully lowered, release the hinged flap. It should catch under the tabs on the carriage, as shown in the illustration.
  6. Close the cartridge access door.
  7. The LCD display may indicate that the cartridges need to be aligned. Press Enter on the front panel. You may discard the alignment page that prints.
Remove cartridges
  1. Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
  2. Press down lightly on the top of each ink cartridge latch and pull the lower section of the latch out to release the cartridge.
  3. Pull the cartridge out of the print carriage and relatch the empty print carriage. The print carriage may move to the right automatically, and if the latch is up, it could be damaged.

Aug 23, 2011 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Paper jam press ok to fix-then I get error code 3820



To resolve this error:
  1. Open the printer access door.
  2. Disconnect the power adapter from the printer.
  3. Gently hold both sides of the carriage, located immediately behind the printhead, and make sure the carriage moves freely.
  4. Remove the printhead and ink cartridges.
  5. Reinstall the printhead and ink cartridges, making sure each clicks into place.
  6. Connect the power adapter to the printer.
  7. Turn the printer on, if necessary.
  8. Close the printer access door.

If the error continues, contact Kodak.

Sep 24, 2010 | Kodak ESP 5 Printer

1 Answer

What does error code 3820 mean for a kodak esp5 all-in-one printer


The error message "Carriage Home detection failed" (error code 3820) can be resolved by following these steps:
To resolve this error:
1.Open the printer access door.
2.Disconnect the power adapter from the printer.
3.Gently hold both sides of the carriage, located immediately behind the print-head, and make sure the carriage moves freely.
•If the carriage does not move freely, contact Kodak.
4.Remove the print-head and ink cartridges.
5.Reinstall the print-head and ink cartridges, making sure each clicks into place.
6.Connect the power adapter to the printer.
7.Turn the printer on, if necessary.
8.Close the printer access door.
If the error continues, contact Kodak.

Sep 07, 2010 | Kodak Office Equipment & Supplies

1 Answer

Printer stopped printing; amber teardrop is flashing; no paper jam; cartridges should not be empty. Shouldn't there be a notice of low ink before it just stops printing? Or, the printed pages be faint? All...


The top access door on the printer might be open, or there might be something wrong with the print cartridge.
  1. Check to make sure that the top access door is firmly closed.
  2. If the light continues to blink, open the top access door. When the top access door opens, the print carriage moves so the yellow arrow on top of the print carriage points to a drawing of a cartridge inside the cover. Each drawing describes a symptom.

Jan 09, 2010 | HP DeskJet 5550 InkJet Printer

2 Answers

How to remove the cartridge from hp photo smart 7960


Hello the manual way to release cartridge is

  1. Disconnect the power cord from the printer.
  2. Open the top cover.
  3. Look for the gray-colored carriage on the right side of the printer.
  4. Find the horizontal (bottom) edge of the carriage and follow it towards the back (or in) until it makes a 90-degree turn. Follow it down to the ¼ inch-high, black-colored capping station.
  5. Using a screwdriver or similar tool, push the capping station toward the back of the printer.
    NOTE: Do not pull on the ribbon cable when moving the carriage.
  6. Making sure to not push up on the carriage, move the carriage to the middle of the printer. If the carriage is still locked in place, push the capping station farther into the printer and try moving the carriage again.
  7. After the carriage is pulled out from the right-hand side of the printer, remove both print cartridges and store them according to specifications.
  8. Close the top cover.

Sep 03, 2009 | HP PhotoSmart 7960 InkJet Printer

1 Answer

My printer made a weird noise and now says "Open door Clear carriage jam and then press Enter". How do I clear a carriage jam? I have opened the top cover and usually the print cartridges move to the...


Issue The error ' Open Door, Clear Carriage Jam, and then Press Enter ' displays on the product. The following symptoms might also accompany this error:
* The product will not print. * Printing stops unexpectedly. * The carriage does not move.
Try the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting. Solution one: Turn the All-in-One off and on again
1. Press the Power button ( ) to turn off the product. 2. Press the Power button ( ) to turn the product on again.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution two: Clear any paper jam A carriage jam might follow a paper jam. Follow these steps to check for and remove any jammed paper. Step one: Check for and remove any loose paper from the input tray Remove any loose paper from the input tray, the output tray, and the automatic document feeder (ADF). CAUTION: Do not remove jammed paper at this stage. Step two: Clear a paper jam from the rear access door WARNING: Always clear paper jams through the back door if possible. To avoid tearing the paper and damaging the print mechanism, pull paper from the printer slowly and gently. Avoid touching the internal components of the printer.
1. Disconnect the power cord from the back of the printer. 2. Remove the back door and remove as much jammed paper as possible.
3.Replace the back door and open the carriage access door. If there is paper visible that cannot be removed through the back door, gently pull it out from the front.
4. Reconnect the power cord and close the printer.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution three: Make sure that the carriage moves freely
1. With the product turned on, open the cartridge access door. The carriage might try to move into the access area. If so, allow it to move to that position. 2. Without turning off the product, unplug the power cord from the back of the product. WARNING: You must disconnect the power cord to move parts by hand without the risk of an electrical shock. 3. Look in through either the cartridge access door or the output paper tray to make sure that the cartridges are secure in the carriage and not loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving. 4. Make sure the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You might have to reach through the output paper tray to access the carriage. 5. Close the cartridge access door and reconnect the power cord to the product. 6. Press the Power button ( ) to turn on the product.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution four: Remove and reinsert the print cartridges Incorrect installation of the print cartridges can cause the product to show a false carriage jam. Follow these steps to remove, and then reinstall the print cartridges. Step one: Remove the print cartridges
1. Press the Power button ( ) to turn off the product. 2. Open the front of the product to access the carriage. The carriage moves to the center of the product.
3. Unlatch the two print cartridge latches, and then raise the latches. 4. Remove the print cartridges.
Step two: Reinsert the print cartridges
1. One at a time, hold a print cartridge with the printed label up, and then slide the print cartridge into its slot. Repeat this step for the other print cartridge.
# NOTE: Insert the black print cartridge into the slot with the gray latch, and insert the color cartridge into the slot with the blue latch. # Grasp the end of the latch on the cartridge slot with your thumb, and then pull the end of the latch toward you. While holding the latch, press down on the top of the latch until it stops, and then release the end of the latch so that it catches under the tabs. CAUTION: To avoid damaging the product, do not force the latches into place.

3. Close the product cover. A message displays on the control panel to align the print cartridges. 4. Press the Enter button to begin the cartridge alignment. Two pages print. Follow the instructions printed on the second page to complete the alignment. 5. Try the print job again.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.

Jul 08, 2009 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

How to change a cartridge on c4345


Installing new cartridge:
If you are putting in a new cartridge, make sure to remove the tape.
Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
Fit the cartridge into the proper carriage.
The carriage with the gray latch is for the black ink cartridge (HP 56), or the optional photo cartridge (HP 58).
The carriage with the blue latch is for the tri-color cartridge (HP 57).
Slide the cartridge into the carriage at a slight angle, as shown in the illustration above. When the cartridge is fully inserted into the carriage, rock it upright.
Hold the hinged flap of the latch out while lowering the latch.
When the latch is fully lowered, release the hinged flap. It should catch under the tabs on the carriage, as shown in the illustration.
Close the cartridge access door.
The LCD display may indicate that the cartridges need to be aligned. Press Enter on the front panel. You may discard the alignment page that prints.
Remove cartridges:
Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
Press down lightly on the top of each ink cartridge latch and pull the lower section of the latch out to release the cartridge.
Pull the cartridge out of the print carriage and relatch the empty print carriage. The print carriage may move to the right automatically, and if the latch is up, it could be damaged.

Nov 26, 2008 | HP Office Equipment & Supplies

1 Answer

Paper jam?


Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If the all-in-one pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism. Contact HP for assistance.

Nov 01, 2007 | HP PSC 1410 All-In-One InkJet Printer

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