Question about Samsung 1.8 Cu. Ft. Over-the-Range Microwave

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Same as others plastic door handle mounts broke

After 3-4 months I opened door to use the microwave and the bottom handle mount crumbled, contacted Samsung who washed their hands of the issue stating the door was not covered. I guess I'll have to find out the letter of the law regarding implied warranties here in Colorado. Hopefully local law will give them no out. Had the unit been 2-3 years old or had I tripped and caught myself on the handle or something I'd have no issue with paying for a repair but for a 4 month old unit to break just from the door being opened is frankly ridiculous.

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This as you know is not an isolated incident with this happening. There are dozens w2ho have had the same experience. Contact your obudsmen in writing about this as it should be covered under Manufacturers warranty. It is a known problem on this item and is not a problem caused by its use or by accident of the purchaseer. It is a faulty item used in m,anufacturere and therefor is covered by a warranty. Put your complaint To the President of SAMSUNG at their Head Office not their support contact. State your experience with the handle, the staff at support and procide the copy of the letter to your Ombudsmen as well as an intention to attempt a class action fro others who have this problem.


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Posted on Sep 28, 2009

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1 Answer

Same problem - The handle broke off when opening. Microwave less than 6 months old. Cheap plastic handle and cheap plastic clips hold it together.


Since it's less than six months old, it will be under warranty.

You can contact the manufacturer for free repair.

Just look up their contact information in your owner's manual.

Dec 06, 2009 | Samsung SMH7178STD Microwave Oven

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Broken handle


Mine did this too. I fixed it by pulling the center front piece of plastic off the handle to reveal the screws. Problem was I found thet the failure occured in the plastic mount for the screw. I gorilla glued back in place and it has been good for several years now. Saddly the magnetron just failed.

May 15, 2009 | GE Spacemaker JVM1640SJ Microwave Oven

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Microwave shuts off by itself


The microwave has a safety door switches (2-3 micro switches)
The door mechanism should hit these micro switches. If you can open the machine, you can see that these micro switch has a holder that you can adjust and tighten to make sure that the hook of the door should activate them.

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Viking microwave VMOS200 timer works but no microwave or turn table


This is usually caused by either a bad door switch, a loose door switch mount, or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

The square piece you mention is the waveguide cover and it will need to be replaced. It provides important protection for the magnetron.

To buy one, you can contact Viking here or call 1-888-845-4641.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 21, 2008 | Microwave Ovens

1 Answer

Microwave oven comes on when the door is open, we then put what ever we are heating up and turn the oven on. After it times out and goes off the microwave oven turns on again when we open the door to...


It sounds like either a bad door switch or door switch mount, or a sticking relay on the control panel.

This is usually caused by either a bad door switch, a loose door switch mount, or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can order Panasonic parts here.

Otherwise, I would recommend that you contact your nearest Panasonic-authorized servicer.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 19, 2008 | Panasonic Microwave Ovens

1 Answer

I have sharp carousel R-520JK microwave, the clock and other functions work, but it does not microwave/heat...


This is usually caused by either a bad door switch, a loose door switch mount, or a misaligned door.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can probably find exploded views by entering your model number here at the Sears parts site. The best place to order Sharp parts is Tritronics.

I'm confident this will be a FixYa! We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Jul 27, 2008 | Sharp Microwave Ovens

1 Answer

MICROWAVE TURNTABLE


Does it turn for just a moment or does it keep turning?

If it's just for a moment, that's normal.

If it stays on, either your top or bottom door switch is sticking or it's door switch mount is loose or broken.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. Other times, it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

What is your brand & model number? We may have the service manual you can download free.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Jul 20, 2008 | Goldstar MV-1501 Microwave Oven

5 Answers

Door handle broke off


Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

You can get Samsung parts here.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

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Jul 18, 2008 | Samsung 1.8 Cu. Ft. Over-the-Range...

1 Answer

Plastic shielding and door handle broke off


You can find helpful exploded view diagrams and order parts by entering your model number here: http://tinyurl.com/gv383

 

If you don't find your model there, call the number shown on that page.

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