Question about HP PhotoSmart C4280 Laser Printer

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Error saying usb is not connected, even though it is

I (stupidly) plugged my printer into my computer before I installed the software, and now it says that the usb is not connected even though it is. Is there a way to fix this so I can scan/print things?

And just FYI, I use a MacBook.

any help is much appreciated

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>im not familiar about mac os this steps applies to windows os but you can get an idea about how to do this on your mac
>first insert cd for your printer sw then right click cd drive to open the contents of the cd
>look for util folder and open it
>look for ccc folder
>under ccc folder look for uninstall l2/l2 uninstall
>unplug the usb then double click uninstall l2, follow instructions
>it may ask for you to restart your pc
>afterwards run again the sw then wait for the prompt to plug in the usb

Posted on Sep 28, 2009

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