I (stupidly) plugged my printer into my computer before I installed the software, and now it says that the usb is not connected even though it is. Is there a way to fix this so I can scan/print things?
And just FYI, I use a MacBook.
any help is much appreciated
>im not familiar about mac os this steps applies to windows os but you can get an idea about how to do this on your mac
>first insert cd for your printer sw then right click cd drive to open the contents of the cd
>look for util folder and open it
>look for ccc folder
>under ccc folder look for uninstall l2/l2 uninstall
>unplug the usb then double click uninstall l2, follow instructions
>it may ask for you to restart your pc
>afterwards run again the sw then wait for the prompt to plug in the usb
In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . If not detected please contact service.
Thank you for using Fixya
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