Question about SimpleTech 500GB SimpleDrive Pro External USB 2.0/eSata II by Fabrik 500 GB Hard Drive

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Hello, I am having trouble with my usb ports. It does not recognize anything that I plug into the usb ports. I did a system restore and it still does not recognize the usb ports. It only recognizes it if I have them plugged into the computer when I turn it on. They show that they are there, but as a unknown device and still says it does not recognize. It works, but I do not like that I have to plug my usb device when I start up the computer and that it still does not know what device it is. Can someone please tell me how to resolve this?

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Reinstall your usb controllers and handlers off the factory system disk that came with your system..something corrupted the files somewhere ...system restore wont replace deleted system files only restore user settings when you put the disk in it will have a section to restore drivers...select usb and reinstall then restart the system

Posted on Sep 28, 2009

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One of my usb ports won't work properly. If you plug something to it for longer than half an hour the usb port stops recognizing the device you plugged. I have an hp dv7 4190us laptop.


Start with the normal fixing methods, including uninstalling the drivers for your devices and reinstalling them. if That didn't work! Next try System Restore thinking that maybe you have installed something and it caused a conflict with the USB system drivers. That didn't work!

go to Device Manager and uninstall all of the devices under USB Controllers. Restart the computer, reinstall the USB drivers,

You may also see in Device Manager that the device shows up as an "Unknown Devic

last fix for the problem? Well, apparently it's a super simple solution! No need to edit the registry, uninstall drivers, or anything of that sort.

Simply UNPLUG YOUR COMPUTER FROM THE POWER SUPPLY. Yes that's it! Note that this does not mean just turning off your computer because modern computers don't really turn off when you press the power button as the motherboard still gets power.

First to explain, the motherboard is where all of hardware of the computer is connected to, including the USB ports. Sometimes the motherboard needs to be "rebooted" also because something can go wrong, i.e. all your USB ports suddenly stop working. The small microprocessor on the motherboard will reload the drivers and your USB ports should be back to recognizing all devices!

So first turn off your computer using Shut Down or pressing the power button and then UNPLUG it from the wall outlet. Let it sit for about a minute and then plug it back in.

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Are you using XP? If so:
Here is what you can do to refresh the USB ports:
1. Right click MY COMPUTER
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THEN, when all other USB items have been configured and connected by the system, you then should try connecting your USB device.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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1 Answer

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