Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Leaking water and ice build-up in freezer

Ice build up bottom of freezer and water on kitchen floor under refrigerator

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There's a drain hole in the freezer side behind the bottom drawer in the back wall that must be clogh ; put hot water into it untill melted the ice and keep pouring water to clean the drain (don't worry , the water goes to an evaporative tray) .Keep the drain clean by putting every 3/4 months half a cup of clorox or bleach.

Posted on Sep 28, 2009

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1 Answer

Leaking water on floor


Remove contents from bottom of freezer. Turn ref/freezer off. Use the handle end of a screwdriver and carefully break up the ice build up from the bottom of the freezer. Find the condensate drain and remove ice build up. Find the condensate drain and remove ice or any kind of restriction from the drain line.
Or you can turn the refrigerator off for a day , mop up the water and blow out the condensate drain

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I had this problem. You need to clean out the drain under the freezer. The tech that came out used a squeezie bulb similar to what you use for a baby to clean their nose when clogged. You have to remove all the shelf's and the back plate. You need to use warm water to defrost the frozen ice and remove. use water and squeeze into the hole and **** out.. takes 10 minutes.. finally it will drain.. no parts are necessary. good `luck

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1 Answer

Ice build up on bottom of freezer. Water leaks out of freezer possibly from melting. Water leaks onto floor of kitchen.


Your problem is possibly one of two things. The ice maker is leaking or the defrost tray behind the rear panel inside freezer back wall is clogged with ice or something else. If you know its not the ice maker unplug the refrigerator and remove the back panel to see if the drain is blocked there, Let me know, Sea Breeze

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Water accumulating in bottom of freezer and leaking onto floor


Yes the drain is clogged and the water that supouse to go through became ice so it make it worse.Put hot water in the drain hole until it runs through,it'll go to an evaporative pan on top of the compresor to keep it warm and vaporize the water.

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unplug it again , sounds like your drain line has frozen, instaead of defrost water going down the tube and under refrig in drain pan, becuse tube is frozen its draining into freezer compartment and eventually spilling out through front of unit. totally defrost unit and behind back wall of freezer youll see a metal trough designed to catch water, in the center (under the ice is gonna be the drain hole, pour boiling water down until it runs freely

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10 Answers

Water leaking onto floor


Angels, sounds like your defrost drain is frozen over. When the refrigerator is going into defrost it's draining through the front instead of the drain pan. You can remove the shelves and peel off the back cover and clear the drain by pouring hot water on the frozen drain hole. If you have a baster of some sort you could try to squirt the hot water through the venting on the bottom of the panel. Another way to to point a hair dryer on the drain hole. The best method is to remove the shelves and panel and make sure the drain is clear. Catriver..post back.

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