Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

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Installed software and tested but keep getting "Off line" status

Installed software for my new Brother MFC 490CW and tested but keep getting "Off line" status

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You have lost your printer driver .
delete the original in add and remove section in your control panel and re install it .
this should fix it

Posted on Sep 28, 2009

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1 Answer

My brother printer will print from 2 PC, but will only scan from 1.


HAve you installed the printer software to your Both Computer?
Still having Problem Then follow Us For
Brother Printer Support

Feb 24, 2014 | Brother MFC 490cw Color Inkjet...

1 Answer

May I know the IP Address of Brother MFC-490CW printer?


Yes we can (said Obama). Your ethernet router should display it in its list of DHCP reservations. Or if you have installed the Brother BRAdmin Professional 3 software, run it and it will show you all the machines with their local IP adress.

Sep 03, 2011 | Brother MFC 490cw Color Inkjet...

2 Answers

No user manual w/my printer. How do I get one? I want to use scanner


Here is a list of documents for your Brother MFC-490cw Color Inkjet Multi-Function Printer. Click on the appropriate link to open or right click and select save-as.

Quick Setup Guide - English

Network Users Manual - English

Software Users Manual - English

Users Manual - English


Please note:
The files contained here are in PDF format. In order to view them, you will need to have Adobe® Reader® installed. If you do not currently have this software, you may download it by clicking here.


If you would like additional downloads and manuals in Spanish, click here.

Dec 03, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

MFC-J630W driver will not install arguments invalid dell E1705,XP pro, installed ok on two other computers


You mention two names of your printer above..

The Brother MFC-490cw and also a MFC-J630W

which printer do you have. or is it both?

Aug 16, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

My brother mfc-490cw I can't send or recieve faxes.


According to the User's Manual for the Brother MFC-490CW:
  • Poor Line Connection indicates an issue with your telephone line (Page 136). If you are sharing the fax line with any splitters or computers, try connecting the MFC-490CW directly to the phone jack and send a fax. If you are still getting a Poor Line Connection error message, call the telephone company and have a repair technician check your telephone line.

  • Out of Memory error message means the machine's memory is full (Page 138).

    Try pressing Stop/Exit and wait until all current operations finish and try again.

    Try clearing the data in memory. To gain extra memory space. turn off Memory Receive (See Page 48).

    Try printing the faxes that are in memory (See Page 49).

  • System Busy error message wasn't in the manual, but I suspect it means there's a current operation in progress and the machine needs time to finish before moving on to another job. Just wait for the current job to finish, then try again.

May 05, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

Can't access Brother MFC-490CW printer using D-Link 628 wireless


You will have to reset the "Path" to the printer, so the "Client" PC can find it. EG: \\MSHOME\Brothermfc, also ensure "Sharing" is enabled in Properties on "Main" PC. Also ensure you are all on the same "Workgroup" & PC's have a "Name", and the "Printer" is installed on the "Client" PC too. and you can print a test page from the clients too..

Feb 03, 2010 | Office Equipment & Supplies

1 Answer

My brother MFC-490CW all of sudden will not send or receive faxes it scans and dials like its going to fax but then it goes into telephone mode


Some guesses - phone line connection bad at the printer. (Connect the wire to a phone and confirm dialtone).

Software blip... Reload the drivers from the CD.

No other suggestions right now... keep us informed!!

Oct 12, 2009 | Brother MFC 490cw Color Inkjet...

1 Answer

Brother MFC-490CW Won't Print


If you have installed something since yesterday you might want to use system restore. the program might be causing the flaw. If not dont worry. You will need to uninstall the printer from your printer page and reinstall it. depending if it is a networked printer or a usb connected. If networked all you have to do is follow the install wizard. but if it is a usb you will have to go to the company's website and download a printer driver. after that it should work. dont forget to restart your computer. sometimes that can help too.

Jun 30, 2009 | Brother MFC 490cw Color Inkjet...

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