Question about Samsung YP-U3 MP3 Player

6 Answers

Not detected by computer - cannot recharge battery

I connected the player to the USB port, but it is not detected by the computer. There is no problem with the USB port because it works fine for other objects. The player is playing fine right now but I cannot recharge the battery because the computer does not detect it.

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  • DM666 Dec 21, 2007

    My Samsung YP-U3 will charge from my computer, but it will not connect. It says "windows needs to install drivers for your Samsung YP-U3," so it obviously acknowledges the device, but when I try to install the drivers, it says that it cannot find the MTP driver needed. There are no drivers on the samsung website, or the installation CD. even the software included on the CD does not recognize the device... I'm running Windows Vista Home Premium. It works fine on my old Windows XP Computer, but I need a way to use it on this one.

  • bonifachi Dec 25, 2007

    yep I am running on vista as well, and on my dad's windows 95 compy the device works perfectly. I feel like I have tried everything! it is able to charge, but on the player says "usb disconnected". frustrating!!

  • Metroboy Dec 26, 2007

    We bought a Samsung YP-U3 for our son for Christmas. When he set it up it then "disconnected" once he plugged it into our Dell desktop. It works fine with our Toshiba laptop. When plugged in, it tells us that there are no drivers installed for the device and when we go looking for drivers, we can't find them. Ugh!

  • tiegz Jan 21, 2008

    ei guys my samsung u3 doesn't recharge and cant be detected by my pc, im using xp, well it works fine until last week when it stop recharging, right now my u3 is just dead... anyone who knows how to fix this problem i need your help......pllsssss tnx

  • rhade Feb 25, 2008

    So i have am mp3 player GUT SCHNEID THAT HAS THIS PROBLEM:It cand be detected by the pc ,othere deveices work .The player only recharge when i connect but doesnut say found new hardware device.When i want to listen to music says disk error .I can use only the radio .Help.

  • simerdeep singh May 08, 2008

    it shut down while i was using it and i cannot turn it on , recharge it, anything . It's only bought about 6 months ago

  • simerdeep singh May 08, 2008

    the player has just shut down , doesn't turn on , doesn't recharge. Bought recently

  • Anonymous Jul 09, 2008

    wont connect

  • joe-nick-kev Jul 09, 2008

    i pressed the funtion button and now all my music is gone and my Mp3 keeps freezing while turning on then on the screen it says 0x20000024 then it turn off. how can i make it work again

  • Anonymous Jul 16, 2008

    does not recognise device

  • Anonymous Sep 15, 2008

    same problem. Player not connecting or communicating.
    Also, in 'settings' , 'system info', under 'version' - player has a system error.


  • maluta3 Dec 05, 2008

    I can't detected by computer - cannot recharge battery. I hav Windows XP.

  • Anonymous Mar 31, 2009

    my samsung yp-u3 mp3 player is not detected by computer and cannot charge what should i do


  • patilvk Apr 12, 2009

    suddenly after i paused my samsung yp-u3 player it is not starting nither of its buttons r working when headphones r connected continuous radio like loud sound is coming i have bought bthe player last week only

  • ahgarfoot May 04, 2009

    My MP3 player is charging, but my computer is not even saying that there is anything plug in to it, what do i do?

  • ananthu2009 May 24, 2009

    yes i have the same problem.i cannot recharge and copy the music files to the u3..

    PLEASE ANYONE SOLVE THIS PROBLEM

    my email:ananthukadakkavur@gmail.com

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6 Answers

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Yay I found a solution! so I kept getting the error about an MTP device, so I did a big search. I am running vista on a 32 bit processor. what you need to download is the MTP installation programme from windows. so click on http://support.microsoft.com/kb/939211
and then just select what processor speed you need. should do the trick! I also downloaded http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en initially, but it didn't appear to work. hope that you all get to the bottom of this frustrating problem :)

Posted on Dec 30, 2007

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I connected the player to the USB port, but it is not detected by the computer. There is no problem with the USB port because it works fine for other objects. The player is playing fine right now but I cannot recharge the battery because the computer does not detect it.I have WindowsXP.

Posted on Dec 05, 2008

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Media Player 11 will fix it

Posted on Dec 28, 2007

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Download Media Player 11 and install it in your PC. After installing Media 11, insert your MP3 player. Then run MediaPLayer 11. The new drivers installed by Windows Media Player will detect your MP3. You can now access your MP3. However, the charging problem could still recur.

Posted on Mar 18, 2009

My samsung yp-u3 mp3 player suddenly wasnt detected by my laptop...it worked fine before and im using it for almost a year now..im using windows vista...i tried other usb devices and it was detected..only my mp3 wasnt..any solutions or suggestions why it doesnt work anymore?

Posted on Oct 31, 2008

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Maybe you just need a new mp3

Posted on Nov 01, 2008

  • tomato111 Nov 01, 2008

    yo hay yeah i am richard and i have a problem i brought a samsing u3 and i plug it onto my computer and it says usb not connected and i have tried those downloads bonifachi told us to but it still diddnt work when i downloaded it, it sayd use the intyenret to find it or somehting and i said ok and it said file was unkown and i am realy struggeling!

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1 Answer

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Hello

Try recharging the battery if the MP3 player is not turning on. To recharge the battery, connect one end of the USB cable to the USB port on the MP3 player and the other end to an open USB port on your computer.

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I recently bought sansa e270 and i am facing problem that i could not charge when it is connectd to the pc. Its showing just connectd, but no symbol of charging. whats the problem,what should i do to...


Hi
Check the Manual
User’s Guide


Hay Don't worry it will work
Note: Some low-power USB ports may not be able to provide enough
charge power. Also note that rechargeable batteries may
eventually need to be replaced as they have limited charge
cycles (which vary with use and settings).

Li-ion Battery
The Sansa e200 MP3 player comes with a replaceable and rechargeable
lithium ion battery. To use the player for the very first time, remember to
fully charge the Li-ion battery. You can charge your Sansa through the USB
port of your computer, a car adapter (not included) USB port, or AC adapter
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Please execute the following instructions for charging the battery using
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1) Connect the smaller end of the USB cable into an available USB
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2) Connect the larger end of the USB cable into the dock connector of
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3) The computer must be on for most USB ports to charge your
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The battery can also be charged using an AC adapter (not included) or
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I found this online at www.sandisk.com under warranty and manuals link.
I believe they have an excellent Return Authorization system, that if you truly have trouble with your disk player and it's still under warranty, gather your receipts and get on line to get an RMA. I have successfully returned to disc players that were infact faulty (FAT problems) and received two replacement players. Get on it right away. Look at the manaul online too. IT can be very helpful. I've included the Battery info, and the link for the manual at the end.

Battery
The Sansa
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Clip player comes with an internal rechargeable battery. To use the player for
the very first time, remember to fully charge the battery. You can charge your Sansa
®
player through the USB port of your computer, a car adapter (not included) USB port, or AC
adapter (not included) USB port.
Charging
To charge the battery, please follow these steps:
1. Connect the larger end of the USB cable into an available USB port on the
computer.
2. Connect the smaller end of the USB cable into the Sansa
®
Clip player.
3. The computer must be on for most USB ports to charge your battery. Your
Sansa
®
will show connected and the yellow charging indicator will appear.
The battery level indicator will blink while charging. You will not be able to
play while connected to the computer USB.
4. To stop recharging, simply disconnect the cable.
The battery can also be charged using an AC adapter (not included) or a car adapter
(not included) and you will be able to play your device while charging with one of the
adapters.
NOTE: Some low-power USB ports may not be able to provide enough charge
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http://www.sandisk.com/media/175960/clip_um_0608_eng.pdf

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Recharge battery without a/c adapter


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Sansa clip wont power up unless hooked up to usb


http://www.sandisk.com/media/175960/clip_um_0608_eng.pdf

Windows XP SP2
• Windows Media Player v10
• Intel Pentium class PC or higher
• CD-ROM drive
• USB 2.0 port for hi-speed transfers and charging

Make sure HOLD button is not on.

Battery
The Sansa
®
Clip player comes with an internal rechargeable battery. To use the player for
the very first time, remember to fully charge the battery. You can charge your Sansa
®
player through the USB port of your computer, a car adapter (not included) USB port, or AC
adapter (not included) USB port.
Charging
To charge the battery, please follow these steps:
1. Connect the larger end of the USB cable into an available USB port on the
computer.
2. Connect the smaller end of the USB cable into the Sansa
®
Clip player.
3. The computer must be on for most USB ports to charge your battery. Your
Sansa
®
will show connected and the yellow charging indicator will appear.
The battery level indicator will blink while charging. You will not be able to
play while connected to the computer USB.
4. To stop recharging, simply disconnect the cable.
The battery can also be charged using an AC adapter (not included) or a car adapter
(not included) and you will be able to play your device while charging with one of the
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NOTE: Some low-power USB ports may not be able to provide enough charge
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Charger


Your USB port must be repaired. In the meantime, hopefully, your computer has another USB port that you can use. Battery is a replaceable lithium ion rechargeable battery. There are battery chargers that you can connect to wall outlets - the type that plug into the computer would probably require that you plug it into the USB port, which you said is broken - so that's a no-go. There are multiple vendors for battery chargers - one possibility is http://www.greenbatteries.com/

-Tha Mp3 Doctor

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Charge mp3player


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Please don't forget to rate!

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