Question about Casio EXILIM ZOOM EX-Z850 Digital Camera

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Zoom Lens projects out and camera is shut down.

Hello there, my camera went off on a sudden and its zoom lens doesn't go back to the same position.

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  • Nuria Jan 06, 2008

    same problem:

    charging, removing de battery or removing the SD card did not help.




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If you cannot find a solution to your problem you may want to email He has good advice and good used parts at a fair price.

Posted on May 22, 2008


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When using the zoom control, why does the lens zoom out but will not zoom back in with the zoom control?

your camera's zoom is faulty, there is some sensors with which controls the lens retraction, if the lens's position is wrong the sensor cutting edge will not get in the proper position.
open the camera, take out the lens, open it carefully, if the position of the lens is not in proper position, you can see some marks on the lens barrel fix it in the correct position.

Feb 25, 2016 | Nikon COOLPIX Cameras

1 Answer

My Sony DSC-S700 froze with the lens open yesterday while I was taking pictures. I took the batteries out and put them back in but it would not turn on. I went home and charged the batteries and it still...

The lens can become bound by grit and dirt, it can be off its tracks, or it can be sitting crooked due to dropping it or rough handling. First make sure you have a fully charged known good batteryc:%5cusers%5charry%5cappdata%5clocal%5ctemp%5cmsohtml1%5c01%5cclip_image001.gif in the unit and it is turned off. Plug your Audio/Video cable into the camera. Lay the camera down on its back on a firm smooth surface. Press on the shutter button with one hand and while holding it down turn the camera on. If the lens becomes free, immediately point the lens down toward the floor and use the zoom to zoom it out. Take a soft brush, such as an art brush, and brush around the base of the lens to make sure you have removed any sand, dirt, etc. from the crevice around the lens where it enters the camera body.

If that doesn't free the lens there are a couple of other things you can attempt, but these may damage the camera too. If the camera is going to be tossed in the trash if it doesn't work try these two steps.
1. Take the battery out of the camera. Grasp the camera by the edges of the top and bottom with the lens facing downward. Cup your other hand slightly and smack the face of the camera into the palmc:%5cusers%5charry%5cappdata%5clocal%5ctemp%5cmsohtml1%5c01%5cclip_image001.gif of your cupped hand several times. Reinstall the battery and try the camera.
2. If step 1 didn't work, look closely at the lens seating in the camera. See if the gap around the lens is even all the way around. If it is not, take a thin tool of some sort that will fit into the gap at the narrowest point and softly pry the lens slowly toward the widest part of the gap. If the lens is off the pins, sometimes that will snap it back on. If you hear a small light snap. reinstall the battery and try the lens. If it works, point it face down and run the lens in and out several times using the zoom.
If this doesn't work, and again, ONLY if the camera is going to be trashed if you can not fix it, try prying the the lens out forcefully, but gently. This has worked as a last resort many times. Good luck.

Aug 22, 2012 | Sony Cameras

1 Answer

My Fuji S1500 lens will not go in and out? It reads zoom error

Put a freshly charged battery in the camera. Lay it on its back on a firm smooth surface with a cloth between the camera and the surface. Hold the zoom button in and while holding it in, turn the power on the camera. If the lens moves tun the camera so the lens points down and continue to zoom in and out. That may free some grit or dirt wedging the lens in place. If that doesn't clear the trouble, look closely at the lens and the way it sits in the camera housing. Check to see if the gap around the lens is even. If it is not, gently apply pressure with your hand in the direction of the widest gap. Listen closely for a light snap. If you hear one, the adds are the guid pins snapped back in place and you may now try the zoom. If all this fails there is one more thing to try, but it may result in further damage. if you will probably trash the camera otherwise, try this. Remove the battery. Holding the camera firmly by the edges with one hand with the lens down, slap the camera into your cupped opposite hand several times. Replace the battery and try the zoom. If the zoom works this time, with the lens pointing down, zoom the lens in and out several times to try to let the grit or dirt jamming the lens drop out.

Mar 29, 2010 | Fujitsu Cameras

1 Answer

Camera dropped. lens is stuck in open position, won't turn on


Thank you for using FixYa for your problem

Zoom lens is jammed, It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts.

Please rate our solutions and if you still have problems please call back for more ideas to help you

Richard Scott
Technical Support
New Zealand

Jan 20, 2010 | Cameras

1 Answer

Zoom lens is stuck

This is a very common problem. This is either caused by something jammed in zoom, or the firmware needs to be updgraded which is common also.

Sep 10, 2009 | Fuji FinePix A800 Digital Camera

1 Answer

Zoom doesn't work anymore

camera lens is malfunctioning and needs repair

Jul 10, 2008 | Olympus FE-280 Digital Camera

1 Answer

Olympus 8080 C 8080 wide zoom

It may have jumped a tooth, something like a car timing chain. The Zoom in this camera is a barrel that has 3 cams that rides inside another barrel that has "tracks" for the cams. The motor rotates the the outer barrel via gear teeth, forcing the inner barrel to extend or retract. There is a tab on the gear teeth that might index the position of the zoom lens. If this tab is in the wrong position, if the gear jumped a few teeth, the camera may not know where the zoom lens is in relation to the inner focusing lens, and cause the "zoom error" If that is the case, I can help you get it back into position. This is a theory, but does explain the tab on the gear and the constant zooming.

May 27, 2008 | Olympus Camedia C-8080 Wide Zoom Digital...

1 Answer

Lens barrell doesn't retract for zooming out, only for shutting off.

Hello, Sounds like you have a drive motor/gear assembly malfunction,this type of failure is costly to repair.
Best Regards, Russell

Oct 29, 2007 | Kodak EasyShare DX6490 Digital Camera

1 Answer

Zoom Lens

Hello, DCR-PC7E in order to repair this error you should replace the switch block part number: 147383111. Best regards, Arpi

Apr 19, 2007 | Sony Handycam DCR-HC40 Mini DV Digital...

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