Question about Xerox 8830 Copier

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Xerox 8830 - 2 Drawers / Trays non-operational

I have an 'elderly' Xerox 8830 which stood idle for some 6 months but was recently re-commisioned by a Xerox engineer.
My problem is:
2 of the 3 media drawers are not useable. Symptoms are as follows:
1. The respective orange 'fault' lights flash continuously on the control panel for both top and bottom drawers
2. These 2 drawers show as 'Media Empty' in settings, in spite of there being paper loaded into both drawers & with the correct paper width selected.
3. When these 2 drawers are opened and closed, there's some nasty noises eminating from the machine - I think they may be clutch related.

Any ideas on how I can make these 2 drawers operational again?

We're currently only able to use one drawer for paper (media) supply into the machine. I'm concerned that if this last drawer fails, I'm knackered!!!

Any help you can offer would be very much appreciated.

Andy Shotton
Senior Harness Engineer

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Re: Xerox 8830 - 2 Drawers / Trays non-operational

I would suggest to have the proper service rep work on it. albeit pricey if you want it to work correctly have it professionally serviced.
Or say, Dearly beloved, we gather here today LOL.

Posted on Dec 20, 2007

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