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Canon iR5000 Tray 3 problem

Our canon iR5000 tray 3 got problem. The tray 3 (universal tray) detection was only A3 or 11x17. We try to put LTR and adjust the paper guide NO DETECT. We try to put LGL / 8 1/2 x 14 and also adjust the tray but the detection is still A3.

Is there any adjustment?
Thanks

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1 Answer

Look behind the tray and see if there is paper stuck behind the tray. Good luck

Posted on Dec 23, 2007

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