Question about SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard Drive

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Files going corrupt of unable to open

I save all my docs on this flash drive for easy access at work and home. I have been losing items that i create.Some come up corrupt and some say that their was an error in opening the file. It is happening to everything now!! Is it the flashdrive or computer? My work computer is Word 2003 and I have 2007 at home.. could that be creating the problem?

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  • Master
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You are not allowing the USB write buffer to completely write to the flash drive.
Do not simply remove the flash drive from the USB port. You must use the "eject" or "safely remove" the device so that the write buffer has complety closed.

Insert the flas drive, notice the flash drive icon appears in the lower right of your desktop. You must use this icon to safely remove the flash drive. Try it now.
Left-click one time on the flash drive icon. It may be hidden behind the < symbol.
Click on "Safely remove USB ..." and a message will appear.
If it either say it is ok, or tell you to try later.

Thre may be more than one "Safely remove USB... " listed. One may be your DVD or mouse, etc.

Posted on Oct 02, 2009

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See item 6 in this list of hints

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section

Posted on Oct 02, 2009

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  • SanDisk Master
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Files on a flash drive can be corrupted if it is not remover from the USB port properly.
Before removing the flash drive click on the Safely Remove Hardware icon and then click on the flash drive you want to remove and then remove the flash drive when the computer message says it is safe to remove.
To restore the flash drive you may need to format the flash drive, bur you will lose the data stored on the flash drive.
If you need the data on the flash drive this program may help :-
Digital Photo Recovery
www.artplus.hr/adapps/eng/dpr.htm
Hope this helps.

Posted on Sep 28, 2009

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Posted on Jan 02, 2017

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