Question about Advanced American Telephones E2718B Trio

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No dial tone-everything else works phone service is working properly. dose caller i.d and call waiting have to be on for phone to work?

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No. Check all of your connections. Are you certain you have dial tone at the DeMark? See the front of your telephone book for add'l instructions

Posted on Sep 28, 2009

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Posted on Jan 02, 2017

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Fax problem


I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

Oct 08, 2007 | Brother MultiFunction Center MFC-440CN...

1 Answer

Bell Studio 4500 DECT phone with answering machine: just out of warranty, this phone does everything properly up to entering a number, then dialling, BUT not producing a ringing-tone or getting through to...


I gather you have the setting for tone and pulse set to tone? Also are you aware the ringing tone is generated by the phone company? When you dial a number and it connects, the phone provider sends the ring signal to the dial phone and the ringing signal to the dialing phone. Do you get a dial tone before dialing?

Jul 26, 2017 | Lands Phones

1 Answer

Hi, how do i answer call waiting on the kx-tg1311. The flash button is not working neither is it working by pressing the call button.


If you subscribe to both Caller ID and Call Waiting with Caller ID
services, the 2nd caller's information is displayed after you hear the call
waiting tone on the handset.
1 Press {R} to answer the 2nd call.
2 To switch between calls, press {R}.

Thanks for using Fixya!

Jun 18, 2011 | Panasonic KXTG1311 Cordless Phone

1 Answer

Will not dial out on landline in the tone mode but


There's something wrong with the base unit that connects to the phone line. It's not sending any audio to the phone line, which would explain why tone dialing doesn't work and people can't hear you. (Pulse dialing doesn't need the audio tones so it will still work.)

I've never run across one doing this before. The problem is almost certainly some electronic failure, and I doubt there's anything you can do other than replacing the thing. If this is still under any warranty it should be up to the manufacturer to repair or replace it. If you got this from VoIP service provider, contact their customer service department.

Feb 03, 2010 | Philips VOIP3212G/37

2 Answers

Lost dial tone and phone service


Your phone line might be connected to Telephone 1 not 2. That could be the reason why you are not getting a dial tone.

Nov 22, 2009 | Arris Touchstone 450a (CM450) Modem

1 Answer

No dial tone


I would contact your phone provider. It could be a coinceidence that the dial tone stopped working.
DSL does not require dial tone to work.

Sep 04, 2009 | Vtech Lands Phones

1 Answer

Cannot dial but have dial tone, and they hear me, but I can't hea


I GAVE UP WITH NOT HAVING A PHONE AT HOME THAT WOULD WORK. YUP, I DID IT. I BOUGHT A NEW ONE. NOT ALL THE PROBLEMS ARE FIXED. BUT MOST ARE. AT LEAST I CAN HEAR THE CALLER AND THEY CAN HEAR ME.

Jun 29, 2009 | Panasonic KX-TG5632 Phone

1 Answer

Service was connected on Saturday 10/11, telephone rings in your ear when phone number is dialed, telephone not ringing inside the home.


If the caller hears ringing after dialing the home but the not ring inside home. That means the number is active but the wiring inside home is faulty/ not properly connected. A phone rings /or works of a basic system. Two wires usually red/green as primary. If either one is broken or improperly connected the phone inside will not ring. That doesn't indicate a short. If it was a short the caller would not hear ringing at all. So the first thing you must do is the track the cause. Make sure home phone is plugged securely into phonejack. Still no dial tone check all other jacks inside home. If still no dial tone. Contact your service provider. They will need to send a technician to check the Demarcation point. Which simply means the connection point where the service provider wires , meets the customers house wires. They just need to verify this connection

Oct 13, 2008 | Lands Phones

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