Question about Electrolux EL1000A2 Pronto Bagless Stick Cyclonic Vacuum

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Roller problem Roller keeps stopping. I've emptied the dustbin. removed the roller to see if it is clogged, but appears to be nothing impeding it.  It stops on a short napped rug, and even on the wood floor.  Is the spool that the roller slips into driven by a belt? Can I get in there behind the spool?

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Re: Roller problem

I have 3 Prontos, one in each part of the house. Two of mine had the rollers stop. I figured out the problem and it fixed both. Take the roller out by turning the plastic screw and popping the plate off. Pull all debris off the wheel that turns. Turn unit on and make sure this wheel is turning freely. Take the brush and look on the end with the square part. Take some pliers and gently pull this square piece off. I had to wiggle it a little, but it pops right off. Clean all debis (mine had several small dust balls and 1 long hair) in the square part and down in where the square part goes. Push the square part back on and put brush back in unit. This fixed both of mine. Hope it helps.

Posted on Sep 23, 2008

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Re: Roller problem

Either you have a bad belt, they stretch, and maybe a problem with the brush roll.

Posted on Feb 22, 2008

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I believe this unit has a switch on the front of the handle for the brush motor. It may cut off if the roller gets hung up. Have you tried turning this on?

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For the final step in this vacuum cleaner repair, place the vacuum in a position where you have a birds eye view of the bottom plate. You can usually see if there is any debris that requires removal.
Here is a link that will take you to a site that shows how to access your machine to change belt or look for clogs.

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