Question about Electrolux EL1000A2 Pronto Bagless Stick Cyclonic Vacuum

2 Answers

Roller problem Roller keeps stopping. I've emptied the dustbin. removed the roller to see if it is clogged, but appears to be nothing impeding it.  It stops on a short napped rug, and even on the wood floor.  Is the spool that the roller slips into driven by a belt? Can I get in there behind the spool?

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  • jenkybobinky Dec 23, 2007

    After vacuuming for a few minutes the roller stops working and the green light goes out like it's not getting power. I've tried taking it apart to see if there is a problem with the wires, cleaned it effectively and cannot get this problem fixed. I would appreciate any help with this!

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I have 3 Prontos, one in each part of the house. Two of mine had the rollers stop. I figured out the problem and it fixed both. Take the roller out by turning the plastic screw and popping the plate off. Pull all debris off the wheel that turns. Turn unit on and make sure this wheel is turning freely. Take the brush and look on the end with the square part. Take some pliers and gently pull this square piece off. I had to wiggle it a little, but it pops right off. Clean all debis (mine had several small dust balls and 1 long hair) in the square part and down in where the square part goes. Push the square part back on and put brush back in unit. This fixed both of mine. Hope it helps.

Posted on Sep 23, 2008

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Either you have a bad belt, they stretch, and maybe a problem with the brush roll.

Posted on Feb 22, 2008

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Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuum's belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high-quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

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There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

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Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

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