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I have a GE (Rheem) SmartWater SmartShield Sensor gas cut off

I have a GE (Rheem) SmartWater SmartShield Sensor System Water Heater (mfg date 12/2007) where the burner cuts out before full heating is reached. When this happens there is a click in the valve and all burning natural gas is eliminated (pilot and burner). The pilot light will reignite immediately and the tank will resume heating. This process repeats 3 to 4 times until the water is to temperature and the burner only shuts down.
I called the service number and was immediately sent a new gas valve. After replacement of this valve it continues the same behavior.

The glass vile is still in one piece behind the burned.

I there something I am missing?

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The click you hear is the gas valve shutting off flow. It does that because the thermocouple (a rod sticking into the flame of the pilot) voltage drops, usually below 13 millivolts or so. Might be a loose connection from thermo to valve body (should be finger tight plus 1/4 turn) or a bad thermo ($13 at Lowe's). Good Luck.

Posted on Dec 04, 2009

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Posted on Jan 02, 2017

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Not enough hot water ge smartwater water heater gas


1) Copy following links:
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent
http://waterheatertimer.org/Crossover.html
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My smart water pilot is on but it is not heating the water tank


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http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent

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To do this with Rheem requires removal of combustion parts, and then air compressor to blow out screen.
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Model #22v30FN serial# rhu08898u6983 mfg date 20 aug 2009 waterheater won,t light (installed sept 2009)


Gas water heaters are a huge field:
More information is needed for correct do-it-yourself answer. Add a comment and include what steps you have taken and what you observed at the pilot light. Include description of gas control valve.
The combustion parts may need to be cleaned, the thermoscouple could be bad, misaligned thermocouple, the system locked out from FV flammable vapor event, or overheating caused ECO energy-cut-off to trip, or air in gas line, low gas pressure, or dirty air intake, bad venting, improper venting, bad gas control valve, negative pressure, tight house, lack of combustion air, hot attic, exposure to chemicals in air, rusted parts, etc.

Add a comment any time.
Or contact Rheem at 1-800-432-8373
Or continue reading to find correct resource:

You have Rheem 30 gallon ultra low-nox gas water heater.
Knowing the gas valve is necessary for troubleshooting.
The 40 and 50 gallon version of this water heater have electronic self-diagnostic gas valve as shown on following link.
http://www.rheem.com/product.aspx?id=F4AE5B83-899F-4AC0-B09D-22A6770BE799
Open following link to identify gas valve, then add a comment and describe which gas valve you have.
http://waterheatertimer.org/How-to-adjust-water-heater-temperature.html#intelli

Open following link for general do-it-yourself resources, with reading resources, service manuals, images that illustrate cleaning and different gas water heater parts
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot

Add a comment for more help.

Take a moment and rate answer for accuracy:
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

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