Maytag Neptune FAV6800AW Top Load Washer
Problem for Maytag Neptune FAV6800AW Top Load Washer

Maytag Neptune Tl FAV6800A stuck in wash cycle




By rockhead255 on Sep 28, 2009

" "
Maytag Neptune Tl FAV6800A is the Model


Machine will not move past wash Cycle. displays no error code, will continuously run the end of wash cycle until I turn off machine/stop cycle. Does drain when i go into service mode Diagnostics code is 10. When i ran the quick spin test-59 rpm is all I can get. Tub does not turn by hand, any suggestions on whre to go now? Could there be something stuck in the tub/tumblers? are the bearings gone/ Clutch bad?



any help much appreciated
Comments:

Sep 28, 2009

- Thanks, I will try these when I get home. Had read that post before, but overlooked the rotation by hand segment. I am in agreement with you, clutch/bearings are my problem.

Sep 28, 2009

- dh1200s, got off work early, at house with washer. Does not turn CCW, so i'm guessing clutch/bearings are the problem, thanks again

Sep 28, 2009

- Just got through re-greasing clutch. the top bearing was frozen, spring in great shape, pully not grooved. Machine working now, but I will need to replace the clutch. Ona a scale of 1(easy) to 10(hardest) i GIVE THIS A 6.5 DUE TO THE SMALL AREA AND DIFFICULT VISUAL!! AZ lists two possible parts;25001169 for about 60 smackeroo's https://appliancezone.com/ShowProduct.aspx?ID=2383# and 12002211 for about 145 smackeroos https://appliancezone.com/ShowProduct.aspx?ID=3073 They haven't been able to help me with which part I need. cAN YOU? First two Ser # 16 on the FAV6800AWW THANKS AGAIN-YOU DA MAN!!!!! PS, it was a regular nut holding clutch on-righty tighty, lefty loosy

Best Solution

posted on Sep 28, 2009
Very Helpful)

dh1200s

Rank: Guru 
Rating: 94%, 104 votes
Hello rockhead255 ,

I'm an owner like you and will try to help.

Error code 10 states Unbalance or cabinet hit detected during final spin, which prevented the spinner from exceeding 500 rpm


Did you notice if you took some large tub swings as the washer tried to spin up?

I suspect a Clutch malfunction. Pump the water out of the tub with the Board Output Test with the drain pump in service mode. With the wash tub empty open the lid and see if you can rotate the wash basket CCW with one finger. You mentioned “”Tub does not turn by hand””. Is that in the CCW direction?


You should be able to rotate the wash basket with your pinky finger with very little force. The wash basket will not rotate CW. What amount of rotational resistance do you detect in the CCW direction? With the error 10 reported I would drop the clutch out of the machine per my step by step procedure at this post. Try the One-Way roller clutch bearing clean up and re-lube as I discuss in that post and see if you can restore the machine to normal Spin operation. Once you drop the clutch out of the machine we will have a better feel for the issue.

You can try the TDS check in the SM but I feel it is a Clutch issue at this point of troubleshooting. Good troubleshooting using the machines diag code listing.

Post back if you havd need additional questions or help.

Rich

Comments:

Sep 29, 2009

- Hey rockhead255,
Good for you, my FAV6800AW is a series 16 also first two digits of your S/N is the machine Series Number. Your Clutch Pulley assembly will not use the upper One-Way Roller Clutch bearing as mine. A few parts are series sensitive.

As I state in my step by step post use this Clothes Washer Clutch - 25001169 why pay more. I feel it can be used in all series of the FAV6800AW or FAV9800AW machines.

I like AZ they ship fast and give you a price point reference but order from who you feel will meet your needs. You took a $1K machine with poor design issues and squeezed a little more life out of it. YOU’RE THE MAN!

Watch out for a Tub Seal leak, did you see much evedience of a seal leak from the Clutch inspection?

Also watch out for corrosion issues with that Left Hand Lid Lock OP,OD,FL error codes. I removed the Right Hand Lid Lock and threw it away. Tape up the plug end and for wire chaffing protection when you start in with those errors codes. You only need the Left Lid Lock for the machine to work as designed. It makes troubleshooting easier to keep it simple.

Did I make a mistake on the 3/8” clutch pulley bolt on direction of rotation for removal? I may have. It's a tight work area for sure, and at 62 it's getting a bit harder to do this DIY stuff. I did not want to spend $300 + for something I can take on.

Take care and good luck…. This machine is very repairable just watch ebay for used parts (except clutch) :).

Rich
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" Thanks for the answer, I will try these when I get home this afternoon. " - rockhead255

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