Question about Cell Phones
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Posted on Jan 02, 2017
mine did the same exact thing. my first impression (that i only had for 3 1/2 months) decided to completely freeze the touchscreen, when i had absolutely no water damage and had never dropped it. i tried EVERYTHING took out the battery and the sim for an entire day, turned it on and off, and nothing worked. One thing i know, try your best not to drop this phone because my friend also had to get a new one because she dropped it several times, and they are VERY sensitive, and dropping it throws off the calibration, as does getting liquid on the screen. I went to a local at&t store and they said I would be eligible for a new phone because I had not caused the phone to stop working, but they could not give me one at the local store. i went to a DSC (device service center) for at&t, and the guy took one look at my phone, tried to play around with it, and within a couple minutes said I would be receiving a new phone that day. I received a new phone, and even got my numbers and my sim transferred for me. if your phone continues to freeze up, definitely bring it in. hope this helps :)
Posted on Feb 28, 2010
Testimonial: "exactly the problem I had..."
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