Try the steps on this link may be the cartridge needs cleaning http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00299&cc=us&lc=en&dlc=en&product=79477
>if the the error still persist try to do a hardware reset
>while printer is on unplig power cord at the back of it, press and hold # and 6 buttons on your printer, wghile holding the buttons plug back the power cord, you can release the buttons if you see semi full reset on the display or after 10 secs that the printer has initialise, if the printer will not power back on press the power button, the region and laguage should reset an indication that you have succesfully done the reset
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