Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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HELP! my vacuum hose is connected worng and i cant fix it!

Okay this is kind of a difficult problem to explain, but our long metal hose will not unlock from our vacuum and for some reason we cannot use the main part of the vacuum. We can only use the's brand new so i don't know what the heck i did but I am completely lost with the manual and am not about to go out and buy another vacuum!!!! ahhhhhhh HELP!

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Re: HELP! my vacuum hose is connected worng and i cant...

It most likely is the belt this might sound dangerous but with the vac on its side turn it on if the rollerbrush isnt spinning change belt real easy take screws off bottom cover pull it off and the belt is supposed to be hooked around motor pulley and the roller u can tell if it needs belt,

Posted on Jan 06, 2008

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1 Answer

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Hi June,

I'm sorry to hear you're having difficulties with your DC25. If the wand is difficult to remove from the cleaner, it may be due to the hose being twisted when you replaced the wand on the machine after the last time you used it.

This is easy to correct - please follow the steps shown in the video below.

If you have any further questions about using or maintaining your machine, please give us a call free on 0800 298 0298 (UK), or 1866MYDYSON (US) so we can help.

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Posted by jaybird73 on Jun 30, 2008
Hi, Don. I'm in need of a part for my Fantom Canister. It's a little difficult for me to describe but here goes...the part is the small metal "pins" that are found in the connection between the hose and the motorized floor attachment. There are normally 2 found in that area, they are about an inch long and I guess they pass the electricity between the hose and attachment. Any help is appreciated.

I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sound so me that it could be a lower wand with the pins in the end or the part of the power nozzle and the part that the lower wand fits into is called the gooseneck and that can be replaced as well. If it is part of the hose then you may have to replace the hose and that could be expensive or over $100.00 or more, as an estimate. The best place to get the information is the owner’s manual under trouble shooting or to cal the Fantom factory of which I will provide for you @ the bottom; or your local vacuum cleaner dealer in your area. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. Customer Tech Support 1-800-798-7398
Hours are Monday thru Saturday from 9:00 AM to 6:00 PM (EST)
Thanks, Don the Vac Man
Go Ahead. Use Us.

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