Question about Philips GoGear HDD1830 MP3 Player
First perform a repair and then a firmware upgrade (also: make sure that you ran the videos throught the ArcSoft Media Convertor on the installation CD for the GoGear).
Make sure you back up all songs on the GoGear before attempting this solution.
1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new
Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).
Posted on Feb 11, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 06, 2009 | iRiver H320 MP3 Player
Dec 04, 2008 | SanDisk Sansa e250 MP3 Player
Aug 07, 2008 | Insignia Audio Players & Recorders
Jan 25, 2008 | SanDisk Sansa m230 MP3 Player
Aug 01, 2007 | Insignia NS-DV2G MP3 Player
Apr 10, 2007 | Samsung YP-T8 Digital Media Player
36 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: