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My washer in in the lock position how do fix that

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  • alina_farina Sep 27, 2009

    My washer is in the lock position, therefore, i can not wash, is there a code

  • alina_farina Sep 27, 2009

    whirpool duet, purchase two years ago

  • yadayada
    yadayada May 11, 2010

    model number please. what is code, have you tried unplugging it for 5 minutes?

  • yadayada
    yadayada May 11, 2010

    make and model please.

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  • 1,531 Answers

If there is still water in the tub, use a shop vac and attach it to the drain hose, unplug the unit once the water has been removed then plug it back in this should unlock the door.then i would check the drain pump for something stopping it from turning.i hope this helps let me know how things turned out,good luck

Posted on Sep 27, 2009

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Posted on Jan 02, 2017

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1 Answer

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Possibly some foreign object has worked it's way down into the drain pump, preventing the washer from draining. all the way. (If the washer doesn't drain properly, the door will remain locked).

One way is to take the drain hose out of the wall connection, lower it to floor level & allow it to gravity drain. (Be sure to catch the water in a pan or something). Once the washer has drained, the lid should open.

If this fixed the problem, the pump still has something in it. You will need to remove the back of the washer and check to see what's blocking the discharge pump.
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You can order parts by your location by CLICKING HERE

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