Question about Garmin iQue 3600 GPS Receiver

2 Answers

GPS is not acquiring satelites

It will not acquire satelites. I have reset the unit and it still does not work. Everything else is working OK.

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  • Anonymous Mar 17, 2008

    When the internal antenna is flipped up, the unit does not find any satellites, it keeps searching, the unit asked if I was indoors.

    I have already reseted and no diffrence

  • Anonymous Mar 18, 2008

    Yes I also am haveing the same issue as for the help there why do i want to buy an antenna it should just work thats what i paid for a working ideam

  • Anonymous Mar 21, 2008

    GPS is not acquiring satellites when antenna is up

  • Anonymous Apr 01, 2008

    When antenna is up unit will not acquire satellites. Tried resetting to no avail.


  • vmartiniman Apr 02, 2008

    When the internal antenna is flipped up, the unit does not find any satellites, it keeps searching, the unit asked if I was indoors. The unit was allowed to search 3 times for over 20 minutes each with zero increase in sattelite signal strength. I have installed the latest software update requiring a hard reset. I have owned the iQue 3600 for 1.5 years and have had to send it in for service twice already (once for this same problem and once for a bad battery) receiving a different unit each time - if I need to send it in again (out of warranty this time) it will be the third strike for this product. I do not want to buy an external antenna since the installed one should work.

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  • 174 Answers

Try using an external antenna

Posted on Dec 31, 2007

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Try to make sure that you are out in the open

Posted on Mar 29, 2008

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1 Answer

Updated unit and still acquiring satelites is showing, what can i do?


If your unit is still acquiring satellite, then it means the signal strength is weak, try to get it outside where it can be facing the sky directly so it will be able to acquire satellite. Once you just update your gps receiver, it seems like it is brand new and when it wants to first acquire satellite, it might take longer to do so. But if it has access to the sky directly, it should take about 3 to 5 minutes to acquire.
If your unit is indoor, it may not acquire satellite, even if it is close to the window, it will not, but if it is outside, then it will acquire faster.
Check if you have any protective coating on your windshield or electronic devices which interfere with the unit from receiving signal from the satellite. Try to see if your gps receiver can use an antenna, then connect one to it and your gps will acquire satellite.
Try to reset your gps first before trying any other solution for the unit.

Dec 23, 2010 | Garmin StreetPilot C330 GPS Receiver

1 Answer

Garmin c330 says trouble tracking satelites, not acquiring signal. what to do?


If your StreetPilot c300 or c500 series device is no longer acquiring satellites please read the article linked below to ensure that this is not being caused by something in your environment:

Why won't my unit acquire satellites?

If after reading the above article your unit is still having problems, please ensure that your unit's software is up to date. You can do this by using our WebUpdater® program.

If you have tried all of the above suggestions and your unit is still not acquiring satellites, you can perform a master reset by doing the following:

Note: A master reset will erase all waypoints or favorites and will restore your unit to the default factory settings.
  1. Start with the unit powered OFF and unplugged from power.
  2. Touch and hold the bottom right corner of the touchscreen.
  3. Power the unit ON and continue pressing the screen until a new message displays, "Do You Really Want To Erase All User Data?".
  4. Touch Yes and go through the set up again.
Take the unit outside and let it set with a clear view of the sky for 3-5 minutes to acquire satellites. If the unit still does not acquire satellites after this, please contact Garmin Product Support.

Nov 17, 2010 | Garmin StreetPilot C330 GPS Receiver

1 Answer

GPS Firmware Upgrade Popup


Easy problem to repair. Please see this link for repair assistance.

http://www.sharc.net/gps_antenna_repair.htm


- Jim

May 28, 2010 | Garmin nuvi 350 GPS Receiver

1 Answer

I have a garmin 260 and lately when I turn it on it takes a very long time to acquire satelites.


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  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.
*Note: Some units may not be compatible with an external antenna. Please check the Products tab on the external antenna's page to see if your unit is listed.

Jan 16, 2010 | Garmin nuvi 260W GPS Receiver

1 Answer

Slow on picking up satelite on nuvi 260w


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.
*Note: Some units may not be compatible with an external antenna. Please check the Products tab on the external antenna's page to see if your unit is listed.
Good Luck. Did this help?

Dec 03, 2009 | Garmin nuvi 205W GPS Receiver

1 Answer

Won't acquire satelite


I had to try this several times before the reset screen appeared but it worked. With the unit unplugged, press your index finger on the very bottom of the right hand side of the screen and power the unit on. When it comes on release the power button. Then answer the questions. Say "yes" to reset. My updated maps were still there but my address' were gone. No big thing. I tried using my thumb but it didn't work. I guess it was too big, had to use my index finger. I went outside and it acquired the satellites within minutes.

Oct 07, 2009 | Garmin StreetPilot C330 GPS Receiver

1 Answer

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Baud Rate change in DestinatorApps\Destinator\UserData\GPSTMC.ini

May 08, 2009 | GPS

3 Answers

C330 Won't acquire satellites..


When Mine did that I bought an external antennea and now it works great

Jan 20, 2008 | Garmin StreetPilot C330 GPS Receiver

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