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I cant download the pictures from my phone to the computer!!

I cant download the pictures from my phone to the computer! it is really annoying, can somebody put a solution that actually works please? and how can i also download music from the computer into my phone? becuase everytime i connect the USB cable to the computer a window pops up saying "download software,recommended" and so i click the button but nothing downloads!! can somebody PLEASE help me? or how can i send the pictures to my e-mail? is there anything i can do to pass the pictures from my phone to the computer or nothing will work?

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