Question about HP OfficeJet 6110 All-In-One InkJet Printer
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Posted on Jan 02, 2017
SOURCE: Scanner failure
Clean the scanner head and glass
Removing the scanner glass
The Automatic Document Feeder (ADF) will need to be removed before the glass can be removed. You will also need a T10 Torx head driver approximately 6" long. Driver handles that accept removable bits may be too large in diameter for this particular job.
Removing the automatic document Feeder (ADF)
1. Hinge the ADF upward as if you are going to manually scan a document.
2. In the hinge area there is two black pull latches. Pull them up and lift the ADF straight up to remove it. Some side-to-side rocking may be necessary before it will disengage.
Removing the Scanner Glass
1. Remove the four T10 Torx head screws around the perimeter of glass, i.e. two in the ADF hinge area and one on the right and left.
2. Remove the Control Panel overlay. It pries off.
3. Open the printer as if you are going to access the cartridges and disengage the support legs. Two latches at the base of each leg must be pried outward with a slot style screwdriver to disconnect them. The scanner assembly will now "flop" freely, so steady it while removing the four screws on the underside.
Note: The screw in the front is hidden under the piece that you grasp to gain cartridge access. Two latches must be released to remove it. The screw can now be seen using a flashlight but may be obscured by some wires.
Clean the underside of the glass, giving particular attention to the white strip. Then clean the scanner bulb (gently, its thin glass) and the mirror(s) with a cotton swab sparingly moistened with Windex or a similar cleaner.
Posted on Dec 07, 2007
if the scanner bulb is not moving, then its an hardware problem.
We can try by resetting the printer.
POWER DRAIN:-Turn off the printer, Unplug the power cable from printer and from the wall outlet.Press and hold ON buton for 30-60 seconds.
PARTIAL RESET:-Unplug the printer power cable while its ON, press and hold # and 3 button and connect the Power cord while holding.Wait untill the ON light flashes, then release the buttons.
----(for below reset cartridges must be removed out)---------
SEMI_FULL RESET:-Unplug the printer power cable while its ON, press and hold # and 6 button and connect the Power cord while holding.Wait untill the ON light flashes,or wait for 20 seconds,hen release the button.If the printer goes off dont worry release the button and Push the ON button.
FULL NVM RESET:-Take the Ink Cartridges out, Unplug the printer power cable while its ON, press and hold OK/ENTER and CANCEL button and connect the Power cord while holding the buttons.keep Holding the buttons until the printer goes off ,release the button and Push the ON button.
(Notes - resets will take a while)
Please let me know after resetting.
Posted on Feb 11, 2008
You might want to try these suggestions from HP :
Posted on Mar 06, 2009
Let's try this. Turn power off, unplug the cord from the surge strip or wall socket. Leave unplugged for about 30 minutes, then plug back in and turn on. Hopefully this will fix your problem. Good luck.
Posted on Mar 19, 2009
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