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While using the broiler, (door was slightly opened) all knobs melted and are very cracked and sharp. GE Profile Convection Gas Stove. Will GE replace with burn-resistant knobs? This stove is only 4 months old.

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  • bonniehk Sep 27, 2009

    I need some detailed info on why all 4 knobs on my almost new GE Profile Spectra JGBP90 gas kitchen range melted and now are very difficult and sharp to use? The door was left slightly opened while broiling on LOW. Will GE replace these with better quality? Could a fire arise from the extreme heat. Thank you.

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They do sell fire-proof and porcelain and more. Go to repairclinic.com to see if they have them for your system

Posted on Sep 27, 2009

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No Ge will not replace the knobs with new. The reason why is the door was left open slightly. You will need to buy new knobs for the oven. I do not think they make burn-resistant knobs. you will need to contact GE here

GE Answer Center®
1-800-626-2005
Monday - Friday: 8 a.m. - 10 p.m. ET
Saturday: 8 a.m. - 7 p.m. ET
Closed Sunday.
GE Genuine Parts
1-877-959-8688
Monday - Friday: 8 a.m. - 7 p.m. ET
Saturday: 8 a.m. - 5 p.m. ET
GE Warranty Management
1-800-626-2224
Monday - Friday: 8 a.m. - 8 p.m. ET
Saturday: 8 a.m. - 4 p.m. ET

Good luck

Posted on Sep 27, 2009

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