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Sounds like your cyan print head is clogged. You can try to get it flowing yourself by rubbing the print head with a wet paper towel. If you press the print head on a dry paper towel you should see three distinct lines of color. If you still don't see the cyan, try letting the print head rest on the wet paper towel on a surface that ink can be cleaned up from or one you don't care about staining. If the cyan still won't flow, you should go back to where you purchased it and return it for a new one.
Go thru your control panel to "Printers and other Hardware",open that and you'll see "scanners and cameras".Open it and your printer will be there,highlight it and in the left column will be "get pictures".Click it and you'll be able to scan.
Manuals for the V40 are available for download here. The information you are looking for is in the setup poster, part 6.
The wall connection connects to the rightmost connection (looking from the rear). If you have a phone it would plug into the leftmost jack. It may be necessary to remove a plug from the leftmost jack if you use an external phone.
From what I can see Vista already has the drivers for this printer built in, so if you have installed the Windows XP drivers from CD you may need to remove them first and see how it goes with the standard Vista drivers.
Please note that some functions may not be available as this product is not completely Vista compatible.