Question about KitchenAid KSRG25FK Side by Side Refrigerator

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Ice machine does not make ice

My water dispenser works fine but the ice machine does not is there some sort of troubleshooting guide i can see

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No guide that I know of .

Open the freezer door and see if the laser light on the right side , flashes twice , then pause , repeatedly . Close the flap on the left side , and the laser should stop flashing . If this is what occures , then the optics ( cut off of the icemaker ) are ok . If you open the freezer and no laser on the right , check the position of the "rake" inside the icemaker . Close the freezer door for about 1 min , and then recheck the position of the rake . If it hasn't moved , then the icemaker is bad .
If the light flashes 2 times then pauses , pour about 2/3 cup of water into the icemaker , and check later , to see if the ice maker has dumped the cubes . If did not dump , replace the icemaker . If did dump , and did not fill with water , then the water valve behind the refrig is bad . Also check the black fill tube above the ice maker fill cup , to see if it is iced up , keeping the water from going into the fill cup . If it is frozen , then replace the water valve , due to seeping ( not closing completely ) , causing the slight drip , to freeze inside the tube .
This is the only guide I know of and it's called an experience guide .

Posted on Sep 27, 2009

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