Question about Kenmore HE3T Washer

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My Kenmore HE3T Washer keeps doing F21 - drain

My Kenmore HE3T Washer keeps having "F21" - drain problems. We have taken off the drain hose and there's not anything in it. Any suggestions until the Sears repairman can come?

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“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 12, 2010

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1 Answer

F21coming on front


Press the "Stop" button twice to cancel the cycle and unplug the washer "F21" could be a blockage ... check the drain hose for kinks, and clogging with ****... and try the cycle again.

cheers

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We are getting an F21 error and a suds error. We have taken the front off and unscrewed the drain vent and nothing was in it. We can see the water going out and draining, can you give me a hint of what...


If the filter and hoses are clear and the pump is not obstructed then ether the pump is not pumping fast enough(replace pump) or if everything seems to be working properly then the controller may bad.

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The washer isn't spinning all the water out. A code of F21 appears.


This usually indicates a clogged drain filter or pump. Try this link it should help F21 Fault Code Repair

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I have a Kenmore HE5t/ front loading auto. washer. I keep getting a problem of F21 frequently. Each time proper procedures are taken care of in your problem shooting guide. This doesnt seem to help...


Hi

Thanks for using FixYa. Error F21 indicates long drain, this error occurs when the drain time exceeds 8 minutes. To resolve this check the drain hose and make sure it is not kinked with any foreign particles; also clean the drain pump filter for any clogs. Also check if the pump is running fine. If still the issue is not resolved after all this then you might have to replace the pump. Please rate the solution if the issue is resolved or post a comment for further assistance.

Thanks

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Excess water in the drum


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1 Answer

I keep getting the F21 code on my kenmore HE3t washing machine. What does it mean other than call for service?


The f21 code means that you need to clean the filter.

EXPLANATION AND RECOMMENDED PROCEDURE
F21 LONG DRAIN

If the drain time exceeds 8 minutes the water valves turn off.
NOTES:After 4 minutes the “Sd” error will be displayed, then
4 minutes later the “F/21” error code will be displayed. Press
PAUSE/CANCEL two times to clear the display.

Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Sep 23, 2009 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

1 Answer

Kenmore HE3t font load has fault code DL and will not start cycle or stops in mid cycle with this code


“F21” (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Aug 02, 2009 | Kenmore HE3T Washer

1 Answer

My Kenmore Elite HE3t is giving me the error masage F21. What can I do to fix it


"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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1 Answer

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I'm guessing the HOSE is the drain hose.
The goop is causing the drain motor to overheat causing it to report error. (luckily or it'd burn out).
Give it a empty load with nothing in it to see if it flushes it all out.
Just water.
See if it completes full cycle and check pump filter again to see if clean.
TIP. Make sure you check ALL pockets before you wash clothes.
;)

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