Question about SanDisk Sansa e250 MP3 Player

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My Sansa e200 will turn on, thumbwheel is blue and SanDisk screen comes on, but menu won't come on. I have pressed and held the power/menu button down for app. 15 seconds several times to no avail. It is stuck there. Can you help me?

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Sandisk sansa e250 starts but then says refresh database. Menu is in back ground. Maybe frozen, and have tried to reset, but still come up with Refresh database.

Posted on Nov 23, 2009

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After starting when it says sandisk, really fast hold, power, record, and menu and change the hold thing to top first to the red side

Posted on Sep 30, 2009

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Related Questions:

1 Answer

E280 wont turn on, wheel only glows


Hello,

For the e200 series player you can first try to RESET the player as next (solution 1):
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button. ( now the player should be off )
3. Press the Power/Menu button again to turn on the player, to see if the device is working normally again.

If the player still freezes after that, you can reload and update the lastest firmware (solution 2).
See next overview link:
http://kb.sandisk.com/app/answers/detail/a_id/4/kw/blue/r_id/101834
When needing more help, just add a comment in this same help request.

Jun 08, 2010 | SanDisk Sansa E280 MP3 Player

1 Answer

Frozen screen


Hello,

When the Sansa e260 is frozen, first try to reset the player.

How to reset the e200 series player:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.
When resetting does not solve the problem, a reinstallation of the
firmware should be performed.

Need more help ? Just post a comment.

Dec 24, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Why won't my computer recognize my sandisk player.....i just plugged in the usb cable directly in the computer....but it's not being recognized.


Hello,

For the Sans e260, see the e200 series support site on "not recognized":
http://kb.sandisk.com/app/answers/detail/a_id/266/kw/recognize/r_id/101834

Solution 1 RESETTING THE DEVICE
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.

NOTE: Resetting will turn the player off while it is frozen.



When RESETTING the player did NOT help

Solution 2
GOING TO MSC or RECOVERY MODE and next UPDATE FIRMWARE

STEP 1 GOING TO MSC MODE or RECOVERY MODE
For e200v1/e200R (Recovery mode only): Connecting in Recovery mode
For e200v2 (Force MSC mode only): Enabling MSC mode

Check your firmware, see the differences on next link:
http://kb.sandisk.com/app/answers/detail/a_id/193/related/1/session/L2F2LzEvc2lkL0NqNGJpNVBq

STEP 2 FIRMWARE REINSTALLATION OR UPDATE
ALL DATA ON THE PLAYER will be ERASED !

Method 1: Automatic, using the Sansa Firmware Updater

Method 2: Manual, downloading firmware from the Sansa Forum
For e200 series version 1 and 2 to the Forum e200 thread
For e200 series version Rhapsody to the Forum e200R thread

Need more help ? Just post a comment.



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Dec 10, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e200 complete screw up please help


You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Nov 08, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa e200 can't load the title screen. What should I do?


i had the same problem and so does my cousin he said all you have to do is throw it

Mar 24, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Connection screen


Reset the player - manual has instructions


Remote possibility:
Use the Thumbwheel to rate the song (1 to 5 stars) then press
|<< button to return to Music Options menu. My Top Rated
Songs can be viewed in MUSIC menu.

Dec 26, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Wont Turn On


I had the same problem with no power. Take out the 4 screws, take out the battery, clean your connections with an eraser, re-assemble it and it should work.

Aug 30, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

E200 no screen


hold power until it turns off, about 20 seconds

Aug 02, 2007 | SanDisk Sansa e250 MP3 Player

3 Answers

Sandisk e200


its just startup issue remove all the songs and u might see reset ... and see

Jun 26, 2007 | SanDisk Sansa e200 MP3 Player

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