Question about Acer Aspire One Netbook 8.9" Notebook

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My Acer Aspire One Netbook goes to a black screen with white writing that says operating system not found when I try to boot it

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  • Belinda Darrell Sep 27, 2009

    No did not drop Acer Aspire One Netbook. It is only two weeks old

  • Belinda Darrell Sep 27, 2009

    The software that was installed was Norton Antivirus and Software from Nero

  • Belinda Darrell Sep 27, 2009

    I did try to reboot the netbook myself. However it says system failed, cannot find operating system
    Do I need a new program to boot the system?

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Sorry to hear that you are having issues with your Acer Aspire One.

This is often caused when the computer can't find the OS from the hard disk or any other drive. There are several causes:

- Bad hard drive.
- Bad CMOS/SETUP configuration.
- Damaged OS.
- Boot sector/MBR Viruses.

First, I need some information to determine what went wrong:

1. How old is the computer?
2. What happen before you got this error? (Installed software? dropped? Kids playing with it?)
3. Did you have this issue before?
4. Do you have the original discs and user manual?

Posted on Sep 27, 2009

  • Jose Pino Sep 27, 2009

    If you don't feel confident on any step, I recommend you to follow the last step.

    1. In that case, Using the user manual you should be able to access the CMOS/SETUP to determine if the hard drive is correctly configured. It should be indicated as AUTO DETECT. If everything looks ok, then,

    2, You need to reload the OS as indicated in the user manual. You should have the original CDs with drivers. If you are not able to install the OS,

    3. I highly recommend you to contact the store for assistance (perhaps replacement), or the manufacturer.

    Your computer shouldn't fail if it is only two weeks old.


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