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My 1022 jammed. I was able to remove the paper and it is clear. Now, however, the only green light on the right of the printer is the center one. It is a steady green light. The top one that normally blinks is dark. Also, I don't even know where the "door" is nor where the on/off switch is. I did unplug and replug which is where we are now. As you may gather, I am a challenged "senior". Help please.

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When you unplugged the printer you flushed the print job from the printer. Try to print again and it should work

Posted on Sep 27, 2009

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Make sure you got all the paper out. Some times a little piece tears off and will tell the printer it continues to be jammed.

Posted on Sep 27, 2009

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