Question about Matrox DualHead2Go (D2GA2AAJ) VGA Video Splitter

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I have matrox triplehead2go digital edition. Quit working.

I have matrox triplehead2go digital edition. Two months trouble free, and now the usb light stays red. I've tried reboot, reconnect, and reinstall. My video card and monitors are okay. What can I do? It is installed on a Dell WS670 with dual boot system running XP and Vista. works on neither system.

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Try a different USB port.
Have you checked the hardware in Device Manager? Look for Universal Serial Bus Controllers; check for RED X's.
Make sure all Windows services necessary for USB to function properly are running.
Google any errors, if found, Check event viewer for errors in RED.
Look for legitimate sites like Microsoft, Fixya, forums for similar hardware, Operating system and similar problems.

Posted on Jan 01, 2010

  • MuleTrade Jan 01, 2010

    I found some new drivers (Nov 2009 and Dec 2009) available on the Matrox site...maybe try the new drivers. Windows updates sometimes change .dlls, etc that need tweaking after application.

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Posted on Jan 02, 2017

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