Question about Canon PIXMA iP3300 InkJet Photo Printer

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Service code 5100, green light and orange light alternating?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: canon pixmaip3000 states printer offline & does not print, flishing power lights green & orange

I have canon PIXMA ip3000. After power cut at night printer doen not print. I re installed the drivers but no result. When try to print message appears printer is offline. POwer button is flashing shorthly green after orange lights. Error code 5100.

Please advice what can I do urgently.

Posted on Mar 12, 2008

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  • 1 Answer

SOURCE: error code 5010

Yes, same thing happens to me...Error code 5010...and flashing green and orange...alternating lights.

I was trying to photocopy (in basic black, not colour). I had a few pages to copy. I got this 5010 Error code after EACH copy!

I had to turn off the printer after each copy and then turn it back on for the next copy. That's not the worse of it.....once I turned the printer back on and hit copy again...the printer took a VERY long time to scan the item for the next copy. It took me a good 40 minutes to copy 15 pages.
Sooooo irritating!!!!!

Anyone know what to do?

I've also had the paper jam on me tons of times. I am really disappointed with this product. I would not recommend this printer to anyone!

Posted on Aug 21, 2008

efs_perpends
  • 1996 Answers

SOURCE: Service Error 5100

Somtimes in order to get the printer to reset properly you must turn it off, unplug the usb (or other data cable), unplug the power cord and wait a bit. (Canon says 10mins.!).
Then reconnect cables and turn it on.
This should reset an alternate orange/green light condition.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!


Posted on Apr 06, 2009

cene765
  • 787 Answers

SOURCE: my pixma IP1980 ahs an error and the green at

Error code 6000 mean line feed error. Possible problems in:
- Timing sensor unit
- Timing **** disk film
- Feed roller assembly
- Platen unit
- Logic board assembly
- PAPER FEED MOTOR

Posted on Oct 19, 2009

JackHeath
  • 1049 Answers

SOURCE: Pixma 4500

12 times is listed an AP position error:

Carefully slide and top covers off to reveal the print head. There is a device that slides back n forth and acts like a window cleaner squeegie on the printhead. This mechanism is probably stuck at its full extention rather than being back at home base. Every time you turn it on and off you should see it try to move but it will seem to be stuck. Give it a little assistance and that should release it. It can get glued up with drying ink. The mechanism that drives the sliding squeegee relies on a spring for it to return and the spring isn't strong, so the whole thing jams up...

which is probably what the code means - jammed mechanism.

Posted on Mar 08, 2010

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1 Answer

Cannon Pixma ip90 printer mechanical failure code 5100. Printer works for about 2 inches then stops with failure code 5100


The error 5100 actually means nothing. You need to look at the printers green and orange lights. they will be flashing in a certain sequence. Count the way the lamps flash ie.Green are mechanical faults and orange are operator correctable faults. When you have the info repost and i will help you further.

Jul 27, 2011 | Canon Office Equipment & Supplies

1 Answer

Error code 5100 check printer


This is probably a Canon printer and code. If so, it is the "ink waste pad is full" warning. There are work arounds to keep from having to clean the pad. Here are two methods to eliminate the message. The only other ways are to take it to a repair shop or dismantle the printer and clean the pad yourself. Not advised, This is messy.

This works on many different printers.

Waste ink full reset


These are the instructions which worked for me on my Canon pixma mp470:

1) Close the print head cover, and turn off the printer. While pressing the Resume/Cancel button, press the Power button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.)

2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power button.)

3) While holding the Power button, press the Resume/Cancel button three times, and then release the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.) During initialization, the LED blinks in green.

4) When the LED stops blinking and lights in green, press the Resume/Cancel button the 4 times. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.)

5) Press the Power button. The LED lights in green, and the
selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.)

6) Power off then back on and test.



mp150 and simular printers:

printer powered off but connected on power source , you must:
1. Press & hold stop/reset button, and then press & hold [ON/OFF] button.
2. When Green power lit, leave stop/reset button & press twice stop/reset (see orange indicator).
3. Leave On/Off button. Printer in actually service mode.
4. Press stop/reset 4 times (see orange indicator) if not blink restart above process from top.
5. After press stop/reset 4 times successful press On/Off button 3 times. printer will off.
6. Press On/Off button.

Jan 22, 2011 | Office Equipment & Supplies

1 Answer

What do errors messages 5100 and 5C00 indicate when offered by my Canon Pixma iP90?


1.With the printer powered off but connected to a power source,
press the Power button while pressing and holding the Stop/ Reset button.
2. When the Power is lit, press the Stop/Reset button two times
while pressing and holding the Power button.
3. When releasing the Power button and the Stop / Reset button (regardless of order),
the printer will move into a service mode. (Waiting for menu selection)
4. When the on/off lights in green, press the Stop/Reset button the
specified number of time(s) according to the function listed in the table below.
(Each time the Stop/Reset button is pressed, the LED lights alternately in orange
and green, starting with orange.)

Note: press 4 times for waste ink counter reset.

The number of the Reset button pressing LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print

2 times Green EEPROM print
3 times Orange EEPROM reset

4 times Green Waste ink counter reset
5.Turn off the printer.( it must be turn off) then turn it on again

Nov 19, 2010 | Canon PIXMA iP90 Mobile Printer

1 Answer

My canon ip90 does not print, continue to get 5100 error msg


you can try this method to reset the error..
First close the print head cover, and turn off the printer. While pressing the Resume/Cancel button, press the Power button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.), then while holding the Power button, release the Resume/Cancel button but do not release the Power button.
While holding the Power button, press the Resume/Cancel button three times, and then release the Power and Resume/Cancel buttons. Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange. During initialization, the LED blinks in green. When the LED stops blinking and lights in green, press the Resume/Cancel button the 4 times. Pls note each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.
Then press the Power button, the LED lights in green, and the
selected function is performed. When the operation completes, the printer returns to the menu selection mode automatically. Last just power off then back on and test.

May 28, 2010 | Canon PIXMA iP90 InkJet Printer

1 Answer

Green light flashes, will not print. Checked all


Hi can gave you the truble codes
  • Light Orange - 2 beeps: Remove any paper jammed
  • Light Orange - 3 beeps: Remove any paper jammed
  • Light Orange - 4 beeps: Add Ink
  • Light Orange - 5 beeps: Re-install cartridge or replace it
  • Light Orange - 6 beeps: Re-install cartridge or replace it
  • Light Orange - 7 beeps: Re-install cartridge or replace it
  • Light Orange - 8 beeps: Waste is almost full
  • Flash 1 x Orange - 10 beeps (error code 6100): Try unplugging the printer for 30 seconds, if not requires service.
  • Flash 2 x Orange - 10 beeps (error code 6300): Try unplugging the printer for 30 seconds, if not requires service.
  • Flash 3 x Orange - 10 beeps (error code 6800): Try unplugging the printer for 30 seconds, if not requires service.
  • Flash 4 x Orange - 10 beeps (error code 5100): Make sure nothing is blocking the cartridge movement, if not requires service.
  • Flash 5 x Orange - 10 beeps (error code 5400): Try unplugging the printer for 30 seconds, if not requires service.
  • Flash 6 x Orange - 10 beeps (error code 5B00): Waste full (make a reset)
  • Flash 7 x Orange - 10 beeps (error code 5200): Replace the BJ Cartridge(Printhead)
  • Flash 8 x Orange - 10 beeps (error code 5200): Replace the BJ Cartridge(Printhead)
  • Flash 9 x Orange - 10 beeps (error code 5600): Replace the BJ Cartridge(Printhead) or reinstall it
  • Feb 01, 2010 | Canon BJC 4400 InkJet Printer

    1 Answer

    Service Error 5100


    Somtimes in order to get the printer to reset properly you must turn it off, unplug the usb (or other data cable), unplug the power cord and wait a bit. (Canon says 10mins.!).
    Then reconnect cables and turn it on.
    This should reset an alternate orange/green light condition.

    I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
    If I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!


    Apr 06, 2009 | Canon Pixma iP2600 Photo InkJet Printer

    1 Answer

    Error 5100 canon ip90


    You may try this to rest the 5100 error:

    1) Close the print head cover, and turn off the printer. While pressing the Resume/Cancel button, press the Power button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.)

    2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power button.)

    3) While holding the Power button, press the Resume/Cancel button three times, and then release the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.) During initialization, the LED blinks in green.

    4) When the LED stops blinking and lights in green, press the Resume/Cancel button the 4 times. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.)

    5) Press the Power button. The LED lights in green, and the selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.)

    6) Power off then back on and test.

    Dec 07, 2008 | Canon PIXMA iP90 InkJet Printer

    1 Answer

    I need to know what the error codes 5100, and 5700 mean, and what causes those errors to come up on the screen. Thank you


    Try resetting the printer:

    1) Close the print head cover, and turn off the printer. While pressing the Resume/Cancel button, press the Power button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.)

    2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power button.)

    3) While holding the Power button, press the Resume/Cancel button three times, and then release the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.) During initialization, the LED blinks in green.

    4) When the LED stops blinking and lights in green, press the Resume/Cancel button the 4 times. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.)

    5) Press the Power button. The LED lights in green, and the selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.)

    6) Power off then back on and test.

    Jun 20, 2008 | Canon PIXMA iP90 InkJet Printer

    1 Answer

    Canon pixmaip3000 states printer offline & does not print, flishing power lights green & orange


    I have canon PIXMA ip3000. After power cut at night printer doen not print. I re installed the drivers but no result. When try to print message appears printer is offline. POwer button is flashing shorthly green after orange lights. Error code 5100.

    Please advice what can I do urgently.

    Mar 10, 2008 | Canon PIXMA iP3000 InkJet Photo Printer

    1 Answer

    Erorr 5100


    Try this....
    Reset Counter
    Service mode operation procedures -
    1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
    the Stop/ Reset button.
    2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
    3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
    service mode. (Waiting for menu selection)
    4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
    function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
    orange and green, starting with orange.)
    The number of the Reset
    button pressing
    LED Function Remarks
    0 time Green Power off
    1 time Orange Service pattern print
    2 times Green EEPROM print
    3 times Orange EEPROM reset
    4 times Green Waste ink counter reset See waste ink counter reset
    procedures below.
    5 times Orange Destination setting See Destination setting
    procedures below.
    6 times Green Print head deep cleaning
    11 times Orange Button / LCD checking
    12 or more times Returns to a menu selection

    IF THIS STEPS DOESN'T WORK, YOU NEED TO BRING IT TO YOUR NEAREST SERVICE CENTER. MAYBE THERE'S A PROBLEM WITH THE SENSOR.

    Nov 28, 2007 | Canon PIXMA MP150 All-In-One InkJet...

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