Question about GE WBSR3140DW Top Load Washer

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GE top load Super Capacity 16 cycle washer (one year old)

Start/stop dial stripped out - turned it too fast - now totally stripped out...

currently a full load of laundry sitting in a full load of water

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  • dangwasher Dec 20, 2007

    Same exact problem - cycle knob appears to be stripped and will not turn as it should when pulled out to set cycle. (One less than desirable workaround has been to ignore the button and press down on the inner ring, using a thumb on both sides. This will spin the dial to get it where you need it to be while the knob spins freely.)

  • moyalynn Nov 04, 2008

    I have the same problem - start knob is unable to turn to different cycles. It just spins and doesn't engage. When I force the bottom part of the dial around, the machine will work. I want to replace the broken part, but after talking to GE parts, I'm not sure which part is going to fix the problem. Can you tell me if it's the timer (which, if I understood correctly has a shaft that attaches to the knob, a clip, the knob - or some other part? And how hard is it to replace?

  • fs11776 Dec 13, 2008

    The knob appears to be in two pieces now. I can spin the bottom piece with my thumbs to get the mahine to cycle the way we need it. I can push/pull the knob which spins freely now. I want to replace the knob.

    How does one remove the cycle knob? I tried pulling it but felt I was getting to the point of using excessive force and did not want to make things worse.

  • hokiefan1us Dec 23, 2008

    I have a similar problem where the dial behind the knob turns freely and the knob itself will not pull out to start the load. The knob turns freely and doesn't appear to be changing to a different cycle. Does anyone know how to fix this or the step in order to replace the knob?

  • Anonymous May 11, 2009

    How do you remove the dial?

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We have a GE WJRR4170 washer, with the same problem. At first I thought I might have to unscrew the entire control panel just to replace the knob. However, replacing it turns out to be easy.

Right behind the knob, holding it in place, is a nylon/plastic retainer clip. If you pull out the knob (into the "start" position), you can use a flathead screwdriver to push the clip out. The knob then will slide easily off the metal stem. A GE replacement knob costs $9 or $10, depending on the source.

Shame on GE, but the knob is designed terribly. The part of it that engages the dial has eight, flimsy plastic teeth. At any time, four of these are supposed to engage four little slots in the dial. However, the way the knob is designed, there will be a lot of wear and tear on these plastic teeth, so they'll wear out on every single machine.

Good luck to the many people who will have this problem!

Posted on Nov 04, 2009

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Try turning the dial v-e-r-y s-l-o-w-l-y to empty the tub. If that does not work, try to remove the dial and insert a broken toothpick in dial stem hole. Replace dial -- object is to get pressure on dial stem to turn the switch knob. You will need to purchase a new dial, obviously.

Posted on Dec 22, 2007

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1 Answer

My admiral washer does not work on wash cycle. It will rinse and spin on any cycle but wash


hi Marilyn.
this is what i have found but not sure if this will help you out,if not go to the link at the bottom and see if it helps you out.

Step 1

Make sure the washer's cord is plugged in to a functioning outlet if the Admiral washer won't fill with water. Check your circuit breaker to make sure the power is on and reset it if necessary. Reset the dial and start the washer again. Turn both of the washer's faucets on to full power. Untangle any inlet hoses to remove clogs. If this doesn't work, your hose filter screens could be clogged. Disconnect the hoses from the washer and clean the screens of any residue.

Step 2

Close the washer's lid completely if the Admiral washer will not agitate. The washer will not start if the lid is open. Restart the washer by setting the control dial to the desired cycle. Momentary pauses during cycles can be expected. You may need to wait a minute or two to see if the washer starts. Check the circuit breaker to make sure the washer is getting power. Reset the circuit breaker if necessary.

Step 3

Check and reset the circuit breaker as above if the Admiral washer will not spin or drain. Untangle any of the washer's hoses to allow water into the machine. Check your drains for clogs that may be preventing water to move into the washing machine. Close the lid and restart the washer. The washer will not start if the lid is not completely closed. If there are excessive soap bubbles in the washer, the washer may have locked up because of this. Wash the load again without adding detergent.

Step 4

Rearrange the laundry so it is evenly distributed if the Admiral washer stops or if laundry is still wet at the end of a cycle. Untangle any laundry from the center post in the wash tub. Select the correct water level for the amount of laundry. Select a normal spin cycle for jeans, towels or other heavy loads. Close the lid and start the washer.

Step 5

Check the hoses to make sure they are tightly connected to the Admiral washer if it leaks water. If they are loose, tighten them with a screwdriver. Make sure the drain hose is secured to the drainage area. Avoid putting too much laundry in your machine or soaking laundry for over 30 minutes.

Step 6

Make sure the Admiral washer is on a level plane if it is excessively noisy. If it is not on even ground, move the washer so that it is level. Remember that some washer noise is normal. Thin floors can cause the washer to vibrate and move about and the noise level may rise and fall depending on the speed of the cycle.

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