Question about Sharp Aquos LC-32D40U Television

2 Answers

Picture goes out but sound is still there

My picture goes out but the sound is still there. Sometimes I can see a very faint shadow of a picture but that's about it. I'll turn off the TV, wait a few minutes and turn it back on. It's ok for a minute or so and then it starts all over again. Sometimes I can go for days without a problem and then it starts again.

Posted by on

  • 7 more comments 
  • KarenN Dec 27, 2007

    Sharp didn't help me in the least other than referring me to an authorized service provider who will charge me an initial fee of $85 just to pick up my TV. God only knows what additional cost I'll pay after the problem has been diagnosed.

  • Cindy Mericle Jan 10, 2008

    Exactly the same problem, where do I see the solution? Cindy

  • Anonymous Jan 17, 2008

    My Sharp LC32D40U has sound, but no picture. Has occurred several times before, but usually corrected itself in a short time. No such luck as of now. Sound is OK. Have tried unplugging unit in hopes it would reset.

  • stolflyer Jan 21, 2008

    Picture goes black and comes back on after a few minutes. Has done this months ago, and now has done it two days in a row! Bad things to come?

  • fhey Jan 22, 2008

    there is no picture but the still there...can you tell about the best solution.

  • Anonymous Jan 25, 2008

    Same problem. Has happened sporadically over the course of the year. Always comes back. I am still under my warranty. I guess I'll have to make some calls

  • cayennedan Feb 16, 2008

    Similar Problem. TV turns on, get input info in upper right corner, then the screen goes black blank. Sound remains. If I turn it off then on, same thing. If I unplug it and leave it off for a long time it will work when plugged back in. Don't know how long is sufficient, at least 15 minutes but no more than overnight.

  • mbarnwatt Mar 06, 2008

    Sharp LC-32D40U 15 months old and now has gone from the occasional (once or twice a month had an outage of picture but sound worked) to 15 to 20 minutes of working then outage of picture until reset.

  • Anonymous Mar 05, 2009

    Same problem - volume stays on but the picture goes black - like a screensaver. Turning on and off fixes it more than half the time. If not, usually it will work after unplugging the power cord (from the TV) for any perdiod of time (10-seconds or more). Still no recalls yet?



2 Answers

I just had the same problem. I've had the LC-32D40U for about a year and this is the first time it happens. When turning on, the "Please Wait" notice comes up, but then it goes completely black and I don't get any picture or sound at all.

I called Sharp. They asked for the date of purchase (1 year for parts, 90 day for labor), and gave me a Case Number in case I have to send it in for repair.

No solution though.

Posted on Feb 13, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 17 Answers

Call 1-800-237-4277

Posted on Dec 20, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My Samsung TV has only a faint picture and full sound.

My LED TV has sound, but no picture. - Tom's Guide
Dec 28, 2015 - The RCA TVs generally only have a 1 year limited warranty so that ... LG LEDLG LED TV has no picture (black screen) but still has sound TV has ... I Have SAMSUNG UA46 F6400 LED 3D TV I want TO CONNECT MY ... SolvedSamsung ledTV no picture solution; Sony vizio led tv has faint picture solution ...

TV Has Sound But No Picture Troubleshooting Guide ...

? 2:30
Aug 31, 2012 - Uploaded by
Here are some steps to ease you through TV picture loss-from prevention ... But now when I turn on the tv there only sound nopicture. ... had sound etc. with very very faint picture if you look very closely (which I was). .... How To Fix Samsung LCD TV -Samsung TV Repair (Blank Screen) - Duration: 9:21.

Samsung LCD TV No Picture but has Sound - Electronics ' DSLReports ... > ... > Electronics


Jan 26, 2016 | Samsung Televison & Video

1 Answer

Dp32648 picture goes black, tv stays on with sound.

Dim the lights in the room, turn on the set and shine a bright flashlight on the screen. Do you see a faint picture? If you see a faint picture, you have a backlight fault. Could be several things, you could have a bad backlamp, defective inverter, defective 24vdc power supply, or a faulty main board. I would highly recommend you get a diagnosis

Apr 05, 2013 | Vizio Televison & Video

1 Answer

Had a major electric surge and now tv has no picture, but has power to it?

when on black screen, put a flashlight onto screen, if u can see picture, its the capacitors (2), 3.00 in parts, follow the power cord to the board inside, look for capacitors that are bubbled on top,

Dec 21, 2011 | Samsung Televison & Video

1 Answer

Large dark shadows on display,but the menu can be seen faintly,and no control over brightness but overall brightness low.The electronics is functioning o.k, but the dark shadows block out all images...

Sounds like a Z-SUS board. This board "erases" the picture between frames and prepares the screen for the next frame. If it goes out, your picture will be very, very dark. As for the reason... It's electronics, they just break. If you want to attempt the repair yourself, you will need to post the full service model number. ex: 50PC3D-UE.SUSLLJR Otherwise, we can't get you the correct part number for the Z-SUS. I hope this was helpful.

Apr 16, 2010 | LG 50PC3D 50 in. Plasma Television

1 Answer

Picture goes black but still has sound

Use a strong light next to the screen and look for a faint image on the screen. If you see a faint picture, your backlight has a problem. Service shop time. Not a simple fix.

Mar 25, 2010 | Televison & Video

1 Answer

Samsung HLP5063 the blue and green seem misaligned

you have what they call guns in the back of the tv blue/green and red and sounds like they have came out of adjustment. as far as the picture being black and white you should get a tv technician to check it

Aug 04, 2009 | Samsung HL-P5063W 50" Rear Projection HDTV

2 Answers

Durabrand TV picture died. 2 yrs old

hats the shelf life on that tv

Jan 21, 2008 | Durabrand DWT1905 TV

2 Answers

Turning off

Hi dcough2,
haev you tried to unplug it for some minutes, and then connecting it back again?
Anothwr thing to revise is if the socket is used for more than devices than the TV, it could also be weak power, so your TV image fait, or go dark, or it just shuts off because it have not enough power to use.

Jan 01, 2008 | Sharp Aquos LC-32D40U Television

1 Answer

Mitsubishi WT 46805 ~ Picture gone..... :0(

Good Day, Corri;

It sounds like the TV has a Circuit problem in the convergence circuit. If it comes and goes then the concern can be corrected by re-soldering the 'conv' output IC"s. A semi-minor repair and cost.

Good Luck, big IRISH.

Aug 18, 2006 | Mitsubishi WT-46805 46" Rear Projection...

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

594 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sharp Televison & Video Experts

The Knight
The Knight

Level 3 Expert

75846 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Jaime Hernandez

Level 3 Expert

2336 Answers

Are you a Sharp Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides