I just spent about 2 hours trying to resolve the same problem, and discovered that there doesn't appear to be any way to repair the mirror without purchasing a whole new one. There a 3 screws you can access by slanting the mirror to the extemes in both the up or down positions. Once they are removed I discovered a 4th screw (once I broke the plastic pieces surrounding the mirror appart) that there is a 4th screw that is impossible to reach without removing the actual mirror part. In any case I discovered that the reason that the mirror was floppy is because there was a funny looking nut that is supposed to lock in the spring mechanism that was completely stipped and non functional. Better luck than me!
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mirror is loose at the swivel point
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