Question about HP Photosmart 7660v InkJet Printer

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HP 7660 "Print Cartridge Cradle is Stuck" Message

I just got a hand-me-down HP 7660 and went ahead and printed a test page. Towards the end of the print job, the printing stopped an a message on the LCD appeared - "Print Cartridge Cradle is Stuck Clear jam then press OK." So i opened the front cover and checked the cradle - appeared to be fine. I pressed "OK". Same message. I opened the back, and checked the rollers for a small bit of paper somewhere...anywhere. Nothing. So I hit ok again. The cradle moves left. It moves right. Moves left and right again... Same message...

Any thoughts?

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  • Anonymous Aug 12, 2008

    same things/.... cartridge stuck, it seems find, no paper jam whatsoever, is moves left, right, lef right, again message.... etcc

  • Anonymous Mar 23, 2014

    INK CRADLE IS NOT MOVING

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I was having same problem but it was a paper jam all the time and then it started to state Cairrage Jam. And what was happening was the unit the cartridges sit in was not going all the way to the right. A little nudge and you could feel it move. Closed lid and sometimes it would print but eventually it would fail. Just replaced but I suspect if you can get to the cairrage you could clean/repair whatever was keeping it from going all the way to the right.

Hope that helps!

Posted on Dec 18, 2007

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Posted on Jan 02, 2017

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Follow below steps to complete alignment.

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Solution
Follow these instructions to adjust the clutch on the printer.
Disconnect the USB cable.
Press the printer power button to turn off the printer.
Disconnect the power cord from the back of the printer.
Open the top cover of the printer.
Remove the print cartridges from the printer.
Slide the cradle to the right side of the printer.
Locate the clutch on the left side of the printer.
NOTE: The clutch is a flat, white, plastic component that rests just above the white roller gear wheel. In the HP Photosmart P1000 and P1100 printers, the clutch is black metal.

Figure 1: Printer clutch

Remove the rear access door from the back of the printer.
Press the clutch firmly towards the back of the printer, while rolling the wheels in the back of the printer upward two full rotations.
Release the clutch and roll the wheels up two more rotations.
Reinstall the rear access door.
Reinstall the print cartridges and secure the latches in place.
Close the top cover and reconnect the power cord.
Turn on the printer.
Print a test page.
NOTE: If the printer continues to display a Print cartridge cradle is stuck message or make grinding noises, click "contact hp" on this page for more support options.

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Fixed it myself...found this link:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00738923&dlc=en&product=443024

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Cheers !!!!

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I have had this problem with my 7550 for a while now and I finally found this on the HP website and it seems to have fixed my problem, I also replaced all of the cartridges:

Issue While printing from an HP Photosmart printer, the printer screen displays Print cartridge cradle is stuck / clear jam and then press OK . The printer may also make grinding sounds. This can occur after a paper jam when another printer part blocks the cradle. Solution Follow these instructions to adjust the clutch on the printer.
  1. Disconnect the USB cable.
  2. Press the printer power button to turn off the printer.
  3. Disconnect the power cord from the back of the printer.
  4. Open the top cover of the printer.
  5. Remove the print cartridges from the printer.
  6. Slide the cradle to the right side of the printer.
  7. Locate the clutch on the left side of the printer.
    NOTE: The clutch is a flat, white, plastic component that rests just above the white roller gear wheel. In the HP Photosmart P1000 and P1100 printers, the clutch is black metal. Figure 1: Printer clutch c00020494.jpg
  8. Remove the rear access door from the back of the printer.
  9. Press the clutch firmly towards the back of the printer, while rolling the wheels in the back of the printer upward two full rotations.
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  14. Turn on the printer.
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