HP 7660 "Print Cartridge Cradle is Stuck" Message

Hi,

Follow below steps to complete alignment.

• With the Cartridge compartment cover open, insert the print cartridge into the print cartridge cradle with the contacts facing into the unit. When the cartridge is seated in the print cartridge cradle, push the top of the cartridge towards the back of the unit until the print cartridge clicks into place.
• Close the cartridge compartment cover and control panel.
• Press the Start/Enter button.
• On the keypad, press 1 if the replacement print cartridge is new or 2 if the replacement print cartridge is old

NOTE: When you put in a new cartridge, you must choose 1: New .When you put in a used cartridge, choose 2: Used . This helps you to check the correct amount of ink you have left.

• An alignment page will print and 06 [01-11] will show on the display
• Look at the alignment page and select the number under the straightest line, and then press that number on the keypad and then press Start/Enter .

Hi,

• Make sure cartridge is placed in properly,
• Re seat the cartridge and check.
• It should work

Please rate my response!!

Solution
Follow these instructions to adjust the clutch on the printer.
Disconnect the USB cable.
Press the printer power button to turn off the printer.
Disconnect the power cord from the back of the printer.
Open the top cover of the printer.
Remove the print cartridges from the printer.
Slide the cradle to the right side of the printer.
Locate the clutch on the left side of the printer.
NOTE: The clutch is a flat, white, plastic component that rests just above the white roller gear wheel. In the HP Photosmart P1000 and P1100 printers, the clutch is black metal.

Figure 1: Printer clutch

Remove the rear access door from the back of the printer.
Press the clutch firmly towards the back of the printer, while rolling the wheels in the back of the printer upward two full rotations.
Release the clutch and roll the wheels up two more rotations.
Reinstall the rear access door.
Reinstall the print cartridges and secure the latches in place.
Close the top cover and reconnect the power cord.
Turn on the printer.
Print a test page.
NOTE: If the printer continues to display a Print cartridge cradle is stuck message or make grinding noises, click "contact hp" on this page for more support options.

"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.

My printer keeps telling me my print cartridge is stuck how do i fix this

Fixed it myself...found this link:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00738923&dlc=en&product=443024

It would print the Tap Test as instructed in this illustration....but then wouldn't move to print anything else. So redid the Tap Test several times....then I lifted the lid while printing a test page so the cartridge was in the center and I could get ahold of it to slide it....left the printer ON, but unplugged the power cable...and then I was able to move the cartridge back and forth. I then took QTips with Windex on them and cleaned the silver bar the cartridge moves on. Got a lot of ink off of it.
A couple more test prints...and sliding the cartridge......and it is finally running again.

Fiend your solution direct from hp. Here is your solution...


http://www.hp.com/printer/prob676ijt65/solution
749

This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .

hi,
Ink-backup mode lets you continue printing with one print
cartridge when the other print cartridge has run out of ink.
Ink-backup mode allows the printer to operate using only one print cartridge. It is initiated
when a print cartridge is removed from the cradle.
Exiting Ink Backup mode
Install two print cartridges in the printer to exit ink-backup mode.


Cheers !!!!

I have had this problem with my 7550 for a while now and I finally found this on the HP website and it seems to have fixed my problem, I also replaced all of the cartridges:

Issue While printing from an HP Photosmart printer, the printer screen displays Print cartridge cradle is stuck / clear jam and then press OK . The printer may also make grinding sounds. This can occur after a paper jam when another printer part blocks the cradle. Solution Follow these instructions to adjust the clutch on the printer.

1. Disconnect the USB cable.
2. Press the printer power button to turn off the printer.
3. Disconnect the power cord from the back of the printer.
4. Open the top cover of the printer.
5. Remove the print cartridges from the printer.
6. Slide the cradle to the right side of the printer.
7. Locate the clutch on the left side of the printer.
   NOTE: The clutch is a flat, white, plastic component that rests just above the white roller gear wheel. In the HP Photosmart P1000 and P1100 printers, the clutch is black metal. Figure 1: Printer clutch
8. Remove the rear access door from the back of the printer.
9. Press the clutch firmly towards the back of the printer, while rolling the wheels in the back of the printer upward two full rotations.
10. Release the clutch and roll the wheels up two more rotations.
11. Reinstall the rear access door.
12. Reinstall the print cartridges and secure the latches in place.
13. Close the top cover and reconnect the power cord.
14. Turn on the printer.
15. Print a test page.