Question about Motorola Mobility RAZR V3

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Phone shuts itself off

When I push the center menu button or when dialing out my phone will automatically shut itself off. Then, when I try to turn it back on it takes it a few minutes before I can get it to work. I can answer IF it stays on buy can't dial out now. The phone is only 2 mos. old.

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  • poison_ivy67 Dec 18, 2007

    That would be great except I put my SIM card & battery from my 2 mo. old phone (battery is only 2 mos old also) in my old phone & all works fine in it. But the new phone still shuts off if I push the menu button or most any other except to answer. Thanks though.

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  • 181 Answers

I had a similar problem, and replacing the battery fixed it for me. I got a new one on eBay for less than a dollar, and didn't have to send the phone in for service.

Since then, the phone has not shut itself off again as it often had in the past.

Posted on Dec 18, 2007

  • Trevor Talbert
    Trevor Talbert Dec 18, 2007

    You may want to try resetting the phone through the settings menu as well. If you do this, it will wipe the data on the phone and return it to factory defaults. If you still have trouble after that, then there is a defect in the phone hardware.



    If you bought the phone from a carrier, I'd definitely hit them up for some warranty love. Otherwise, if these steps don't help, a repair shop could get it working for you pretty quickly, and usually for a low cost.

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