Question about Philips VRZ362AT VHS VCR

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Vcr recocognizing my remote.

The remotecan operate the tv but not the VCR. The VCR works just fine when one uses the buttons on the front of it but it ignores all attempts to operate it by remote.

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  • coldrh Jan 03, 2008

    Thank you for you suggetions;the remote seems to be working.Restated: When I power up the VCR from the front button the remote that came with it makes a sort of chirping noise and I get a message on the screen "locating remote". I push the vcr function button but nothing happens with the vcr. I can control the volume on the tv (as in the past)with this same setting. I have tried the other Magnavox remotes,which worked in the past,but nothing happens with this unit.I tried the remote on another Magnavox product and that one responded as expected.

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Here is the few steps I would like you to try.

If you have individual remote control for the VCR, check that remote control if its working. You may ask how to check remote control whether its functioning. There is a very accurate method that you can understand if remote control works. You can use a AM radio (Medium Wave), turn on the radio keep the remote closer to radio while turning the tuning dial press the buttons of the remote control. If you hear a patterned sound it will prove you that remote working. you can try known working remote of other devices to understand the method. If you find the remote control not functioning you can change it. If its universal remote control you may need to enter the code that matches with VCR. After perform the simple diagnostic please inform the result for further conclusion.

Good Luck

Posted on Jan 03, 2008

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Hi coldrh what remote controler aer you using?

Posted on Jan 03, 2008

  • 1 more comment 
  • Santiago Vallejo
    Santiago Vallejo Jan 03, 2008

    On the manual this are the common problems users have when using the VCR remote.

    The VCR cannot be controlled with the remote control.


    Make sure the VCR light appears on the display panel. If it does not, press the VCR/TV button once.
    Aim the remote control directly at the VCR’s remote sensor.
    Remove all obstacles between the remote control and the VCR.
    Inspect and/or replace the batteries in the remote control.

    If your using a Universal remote control then you have to configure it to be able to contol the VCR by teh remote

  • Santiago Vallejo
    Santiago Vallejo Jan 03, 2008

    Hi coldrh,
    It seem that your VCR infrared port is damaged, You can try to open it up and clean it, or clean it by the outside, but i do not know any easy way to fix the infrared port. I suggest you to call a technician or to take it and have it reviced, you cold tell them you suspect it is the infrared, If it is i dont think the cost will be high.
    If you have more questions or want more assistance let me know

    Hope i helped you
    Dahaka

  • Santiago Vallejo
    Santiago Vallejo Jan 03, 2008

    Hi, you might also want to see this part of the manual
    your control should beep when "locating remote" appear,
    does your remote beep?

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